Snagit Crashes on in Save-As dialog on MacOS Mojave

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  • Updated 4 months ago
Snagit version 2.3.0 on MacOS Mojave version 10.14.2 crashes in the "Save As" dialog.  As soon as I press the drop-down menu to choose which file format, then Snagit crashes.
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spamdetergent-techsmith

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Posted 4 months ago

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Luke Griffioen, Employee

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Hi,

Unfortunately Snagit version 2 is no longer supported. If you're looking to upgrade to our latest version, you can learn more here https://www.techsmith.com/snagit-upgrade.html.
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Mark Dearlove

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This is happening for me on Snagit 4.1.10 too. App update tells me to upgrade to 2019 at a cost which is not ideal
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Luke Griffioen, Employee

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Hi Mark,

Sorry about this! I'm able to use the save as dialog on version 4.1.10, which is good news for you, that means you shouldn't need to upgrade. I would open a ticket with our Tech Support so they can figure out why it's crashing and hopefully fix it.