Snagit crashes when scroll capturing in Chrome on Mac

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  • Updated 6 months ago
Hello,
We are having an issue when every time we try to scroll capture in chrome Snagit crashes. This only happens in chrome and no other web browser. We already rest the browser and disabled all extensions, what would the next steps be? Thank you.  
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Cody Williams

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Posted 7 months ago

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Luke Griffioen, Employee

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Hi,

Oh no! What version of Snagit, macOS, and Chrome do you have installed?
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Cody Williams

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Snagit: 2.3.0
macOS: 10.12.6
Chrome: 70.0.3538.102
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Luke Griffioen, Employee

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Hi,

Unfortunately Snagit 2 is no longer supported, but you can upgrade to the latest version for half price. https://www.techsmith.com/snagit-upgrade.html