SnagIt crashes when trying to use full screen recording

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  • Problem
  • Updated 2 years ago
Try to start a screen capture and select the full screen button, and start a recording. It begins to initialize and then crashes prompting to debug the issue.
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wshawnmelton

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Posted 2 years ago

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David Howell, Employee

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There is some information about troubleshooting captures here:

https://support.techsmith.com/hc/en-us/articles/203731518-Snagit-Windows-Troubleshooting-Video-Captu...


If none of those suggestions help, you can create a support ticket, they will be able to help track down what might be causing this.

https://support.techsmith.com/hc/en-us/requests/new
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tmrait

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