I am using Windows 10 Pro version. After the last update, I am facing this difficulties of record video. It keeps telling me that Cannot open file, Snagit does not support GIF or MP4.... I uninstalled the software, and installed the new one. But still No Luck. Anyone know how to resolve this?
And if you need to shrink a GIF, grab a copy of Jasc Animation Shop. It is on the old version pages and you may have to download an old PaintShoip to get it as Jasc bundled it in with their main program
For me, like I read before when doing a search, the problem lies with SnagIt editor not working properly with K-Lite Codec installed. When K-Lite Codec is uninstalled, Snagit editor will open the video correctly without the issue. Uninstall and reinstall of Snagit doesn't fix the issue whether with version 13 or 2018.