I am using Windows 10 Pro version. After the last update, I am facing this difficulties of record video. It keeps telling me that Cannot open file, Snagit does not support GIF or MP4.... I uninstalled the software, and installed the new one. But still No Luck. Anyone know how to resolve this?
For me, like I read before when doing a search, the problem lies with SnagIt editor not working properly with K-Lite Codec installed. When K-Lite Codec is uninstalled, Snagit editor will open the video correctly without the issue. Uninstall and reinstall of Snagit doesn't fix the issue whether with version 13 or 2018.