Snagit doesn't export .gif from .mp4

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  • Updated 3 years ago
I cannot export a .gif from a .mp4 taken in Snagit. I created this video on YouTube:

To show my process of making a video for the Ting cell phone provider, but my end result only creates a 00.00 .gif file (see image below): 

I tried six times (the other three are not shown). 

I don't know what is wrong. Am I doing this wrong? 
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Posted 3 years ago

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Rick Grunwald

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Please wait for a more knowledgeable reply but in the meantime ...
It is a 34 second video. I have run into issues where it will not make a large GIF 
I just tried with a 7 minute MP4 and it crashed Snagit editor so completely that it would not open until I removed the file from the datastore
It only made about 5 minutes of a GIF. The GIF was jerky but viewable. Keep in mind it was an Andre Rieu performance  so that was definitely pushing the envelope. 
If this limitation is going to cause a lot of problems and you do it a lot, you can convert it to several (2 or 3 in this case) and use a free program like 7GIF to extract the frames then assemble them again in animation shop which was a free module in old versions of  PainShop Pro
If that is all you want to do, the learning curve is reasonable
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The easiest answer would be there is just glitch in your Snagit  which it could be but some things to toss at you first that might help.

There really is no set size or length of a gif but more like best practices.

Keep in mind that a gif is just a looping animated image and are usually short in duration
plus many places have a size limit to upload a gif. For instance here on the forum the max is 2mb.
A gif gets big fast.

Basically three things impact a gif
  Number of colors
  The dimensions of the gif
  The number of frames

What size and length is the video you are trying to make into a gif  ?

Gif's usually aren't that large. I would stick to a video of 500 x500 Max.
The smaller the better.

The looping of a gif is usually short in duration so keeping the video file short is best.
You should only need 15 to 20 sec max for a descent loop.
Also on this note,  the shorter the loop the smoother the gif animation will be.

None of this is written in stone of course but, just some things to consider that might help

Here is a Techsmith GIF tutorial if you haven't looked at it yet

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Robert R., Online Community Admin

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Hi coldwhitefire;

I am not able to duplicate the issue that you are experiencing. What resolution is your video? Is it one that you recorded with Snagit, or did you import the MP4? Does this happen with all videos, or just this one?