Snagit doesn't start showing an empty message box with yellow triangle

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  • Updated 6 months ago
I've downloaded the latest (2018) version of SnagIt for Windows (the OS version is Windows 10) from the official site.
After installation completed I tried to launch SnagIt.exe and it showed me an empty message box with an yellow triangle with exclamation point in it and OK button :)
After clicking OK the message box disappears, nothing else happens...
Maybe there is some kind of an application log (I've noticed that there is a TechSmith log in EventLog, but it is empty) to diagnose what happens?
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Yoda Master

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Posted 6 months ago

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Photo of Glenn Hoeppner

Glenn Hoeppner, Employee

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Try opening a ticket with our technical support at https://support.techsmith.com/

-Glenn
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Yoda Master

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Okay, thank you.