Snagit Editor 2019 Issue - Copied/Pasted selection is blurry until flattened.

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I use Snagit Editor to edit large illustrations, often working at 2000% so I can edit down to the pixel.  This often involves selecting, copying and then pasting one or more pixels to alter the jpg/png file.  In Snagit Editor 2019, the pasted selection is blurred until flattened, but this causes issues trying to align the pasted selection where it's needed.  

I've looked into the Editor preferences, but I didn't see any settings on this that I could select/deselect to help my problem.  

Any help, ideas or suggestions are greatly appreciated!!!  This is a rather big deal, and it's exponentially increasing the time it takes to edit images as I often have to undo, reposition the pasted selection and then flatten again multiple times to get it right.

Thank you all! 
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Diana Myers

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Posted 8 months ago

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Joe Morgan

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I'm not  sure what your doing to that level of precision. But if your doing it often, I would consider another program for that purpose.
AffinityPhoto is only $50 and a much more capable editor than SnagIt ever will be. It's similar to Photoshop in most aspects. It pretty much stole most of its tools from my perspective.
https://affinity.serif.com/en-gb/photo/desktop/

Clearly there would be a learning curve.Here's an example of a image zoomed to 2,500% in Affinity .Theres  a png image copied and pasted at the same zoom level.I added a red outline to the pasted one so you can see the difference between the two.And the fact that the pasted image in in focus.


I still can't understand what you're editing at this level of zoom, that people will detect in most cases. But you need a tool that works with you, not against you.

You can run a free trial of AffinityPhoto. 

Regards,Joe


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jasons

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Are you using the same zoom level when you copy as when you’re trying to paste?

That may have something to do with it being blurred in snagit.

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Diana Myers

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Hi Jasons...  yes I am.  See notes/images below for more.
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Daniel Hall

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Zooming never affects copying or pasting, unless you take a screenshot of the canvas.
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Rick Stone

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In addition to what others have said, I wonder if it would behave any better if you copied while zoomed in, then zoomed out to paste, then zoomed back in?
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Diana Myers

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I tried you suggestion Rick.  Unfortunately, it didn't make a difference.  And the time it takes to zoom back in and find where us was would make it even more time consuming even if it did...  LOL.  On the flip size, do  you know some magic way to zoom in to a particular place in an image - all I've ever done is zoom in and then use the scroll bars to find my place... not very effficient in and of itself.
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Rick Stone

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Well, I'd say it depends on how you are zooming, because as with anything in Windows, there are multiple ways to achieve it. 

I use a mouse that has a scroll wheel on it. And I find that if I position the pointer in the area I'm working on, then press and hold the Ctrl key as I roll the mouse wheel, the zoom seems to center itself on that area.

So maybe that helps a tad?

Wish I had something better to offer here... Rick :)
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Joe Morgan

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Actually, it zooms off center and doesn't work at all.It only zooms into the general vicinity and misses the target.Especially if you zoom in a lot.
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Rick Stone

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Hmmm, that's odd, I wonder what the difference is? I use it quite successfully all the time.

Guess I'm just a lucky one.

Guess I should have added the standard disclaimer of "your mileage may vary".
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Joe Morgan

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I doubt it, how about a video?
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geofc77

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I have the same issue.  I've been using Snagit forever, happily upgrading through the years.  2019 is the first time I'm getting blurred selections on high zoom.  I'm used to pixel-by-pixel control, and crisp dragging and dropping.  Now my selections are blurred and positioning pasted items is course.  I've got older versions of Snagit installed, and they are wonderful.  Some clever, new idea is implemented in 2019, perhaps signalling that the image is not flattened.  Me no like.  Major loss of functionality.  Snagit is (was) a wonderful tool for fast, crisp modifications to drawings.
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Diana Myers

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Sadly, it makes me feel a teensy bit better knowing that I'm not the only one having the problem.  I noticed there was an upgrade available, but that didn't fix this issue.  Fingers crossed we get some kind of answer soon.
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Diana Myers

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@geofc77 - I reached out to TechSmith via chat, and I found a solution to the problem.  The had me update my video driver, and after restarting my PC, it worked!  Good luck - hope they can help you too!
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geofc77

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I updated my video driver and that did not solve my problem.  A small change is that the Copy area does not switch to blurry, as it did earlier.  The Paste section is blurry until image is flattened.

Video Card: Intel HD Graphics 620
Driver: 23.20.16.4973    2/28/2018

There is a beta driver for my video card that I will try.
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geofc77

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Scratch that.  No beta driver.
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Diana Myers

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@All -

Thank you for your responses. 

I'm primarily editing medical illustrations I've purchased from stock photo houses such as Fotolia (Adobe Stock) and Shutterstock.  In most of my editing cases, the illustration includes callout lines, arrows, etc. that overlap the image and must be removed before I can use them.   The 3 sample images I've attached should illustrate the issue, which again - only started ocurring after I upgraded to SnagItEditor 2019. 

Note:  I open the downloaded image file (.jpg or .png) in Snagit Editor.
  1.  I zoom to the necessary percentage so I can see what area(s) to select.  In this case, 1500%.
  2.  I copy the selection
  3.  I paste the selection, but it appears quite blurry.
  4.  Because the pasted selection is blurry, it is sometimes rather difficult to know exactly where to place it.
  5. Once I flatten the pasted selection, it appears crisp.  Unfortunately, it's only after I've flattened that I know whether or not I've placed it correctly.  Very often I haven't, so I have to undo, reposition and flatten again before I can check.
Note, the entire time I was working at the same zoom level.  

And yes, I realize there are a number of other programs that might do this work more efficiently, but (a) I don't have any of those and with end of year, they will not be in the budget, (b) even if I could get the budget to purchase an alternative product, I don't have the time to spend on a new product learning curve as the deadline for these projects is fast approaching and I need to be as efficient as possible, and most importantly, (c)  this has been working quite smoothly in Snagit for years (literally years), and with this current version it has become a giant time-suck.

And before anyone asks, no, I don't have anyone at my company who has Photoshop or another graphics tool that I can use.  I'm on my own here, and I'm still hopeful someone can help.

Thanks again to you all for your time.  

(Edited)
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tom.robinson0

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I'm having exactly the same issue. It is very frustrating! I use this for some elements of UI design where I want to show how a new feature would look on an existing UI. Snagit.....please fix this.
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Daniel Hall

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I noticed this too.

Snagit Editor makes any section that you copy or especially move, appear quite blurry. Even basic old MS Paint allows you to either copy or move a section, without making it look like a Gaussian blur has just been applied to part of the image, albeit temporarily. Try lining up a straight edge with a suddenly blurry edge, and you'll see how annoying it can be!

It appears to be a technical limitation with how layers are implemented in Snagit. Photoshop also has layers but does not have this problem.

It's interesting to note that there is slightly different behavior, depending on whether a section is moved or copied:



Unlike the OP, I find that a copied section does not need to have all layers flattened in order to remove this Gaussian blur appearance, you only need to click on another part of the image, outside the copied section which appeared blurry.

On the other hand, a moved section is stuck with the blur effect until all layers are flattened. This is much more annoying. Clicking on another part of the image does not make the blur go away, as it does with copied sections. As far as I'm concerned, this whole area is slightly quirky in Snagit. Hopefully, this blur stops happening mid-workflow with a future update.

"In addition to what others have said, I wonder if it would behave any better if you copied while zoomed in, then zoomed out to paste, then zoomed back in?"

Zooming only affects what is captured into your clipboard if you take a screenshot of the canvas. If you copy, rather than take a screenshot, then the clipboard always gets a 100% scale version of your image. No more and no less. It's the same with Photoshop and Paint. Universal behavior.

"Well, I'd say it depends on how you are zooming, because as with anything in Windows, there are multiple ways to achieve it."


It doesn't make any difference how you zoom. Zooming is zooming, however you tell the application you want it to do it. Sure, Windows provides multiple ways to do this (Ctrl + scroll wheel, Ctrl & +, Ctrl & -, or using the View menu options in Snagit) but they are simply different ways to do the same thing. The result in each case is identical. There is simply no solution that involves tinkering with zooming. Period! :)

Please fix this, TechSmith!
(Edited)
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Jenny Richards

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Yes, yes, yes! This is really rubbish behaviour, and will have me racing back to the previous version. What a shame, and rather poor work that something so many of its users do wasn't tested for the new version. Couldn't find anything in the help about this either, so thank you, forumites.
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Daniel Hall

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I often do my pre-annotation edits in another program (Paint or Photoshop), so I can line up moved sections without any blurryness, and use Snagit Editor last (for arrows etc.) Right now, that seems to be the only way to avoid this issue, until it gets addressed in a future update.

And it's obvious! I noticed it less than a week after I bought the program. This isn't something that takes you months to discover either.
(Edited)