When Snagit Editor window is maximized 'View Zoom Options' and 'Resize Image' disappear

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  • Updated 10 months ago
  • (Edited)
Ask: Please fix this display issue with Snagit Editor.
Issue: When I move Snagit Editor from one monitor to another & maximize 'View Zoom Options' and 'Resize Image' disappear.  They show back up when I resize the window.



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kriswalsh

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Posted 10 months ago

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Robert R., Online Community Admin

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Hi Kriswalsh!

I've removed the links that you provided as they may contain personal information. Prior to that though, I did take a look at things and I believe you are running into DPI Scaling issues here, as your scaling is set to 300%. Can you please right-click on the desktop, go to Display Settings, and set the Scaling for your display to 200%, apply the setting then re-login or restart the computer. Once you've done that, can you please test Snagit?

-Robert