Snagit enlarges my browser window when I click print screen.To capture the area I want,I zoom out on web page then print screen. Any ideas?

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  • Updated 4 months ago
Snagit automatically magnifies my browser window when I click the "print screen" button. For me to capture the area I want, I need to zoom out on web page then print screen. Any ideas?
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Stephen DiGiulio

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Posted 4 months ago

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Robert R., Online Community Admin

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Hi Stephen;
What version of Snagit are you running? The likeliest issue is going to be tied to Windows' DPI scaling; please right-click on the Desktop, choose "Display Settings"  then locate the Scaling option and set it to 100%. Once set, please restart the computer (or log off then log back on), a required step, and relaunch Snagit for a test capture.
-Robert