SnagIt fails to save video file of presentation.

  • 1
  • Problem
  • Updated 2 months ago
We recorded a 2.5 hour presentation and found out that, after the presentation, the video did not save.
Photo of Trent Chappus

Trent Chappus

  • 1 Post
  • 0 Reply Likes
  • frustrated.

Posted 2 months ago

  • 1
Photo of Luke Griffioen

Luke Griffioen, Employee

  • 1172 Posts
  • 288 Reply Likes
Hi Trent,

We're so sorry this happened, that's no fun at all. If you reach out to our Tech Support, they might be able to help you out.
Photo of Skeksi01


  • 1 Post
  • 0 Reply Likes
This happened to us last week as well.  Not sure if there was a SnagIt update or a Windows update but SnagIt has been behaving poorly for us on several different machines so I know it's not just a isolated instance.