SnagIt fails to save video file of presentation.

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  • Problem
  • Updated 11 months ago
We recorded a 2.5 hour presentation and found out that, after the presentation, the video did not save.
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Trent Chappus

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  • frustrated.

Posted 11 months ago

  • 1
Photo of Luke Griffioen

Luke Griffioen, Employee

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Hi Trent,

We're so sorry this happened, that's no fun at all. If you reach out to our Tech Support, they might be able to help you out.
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This happened to us last week as well.  Not sure if there was a SnagIt update or a Windows update but SnagIt has been behaving poorly for us on several different machines so I know it's not just a isolated instance.