Snagit for Google Chrome - End of Product Support Announcement

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  • Updated 7 months ago
  • (Edited)
Snagit extension for Google Chrome

Thank you for using our Google Chrome browser Extension. We've valued your support and learned a great deal from your feedback.


However, on 8/31/2016 we will be ending support for this free browser extension. Moving forward, we will be increasing our focus on the solutions which are making the most impact for our customers, including Snagit for Mac and Windows, and Camtasia.


The Details

The Snagit for Google Chrome browser extension will be removed from the Chrome Web Store on 6/14/2016, after which time you won't be able to download or re-install it.

Support will end on 8/31/2016, and at that time we do not recommend you continue using the extension, as TechSmith will no longer be providing support. That means if something stops working, we won't be issuing any updates or fixes.


Keep your content

Snagit for Google Chrome saves your captures in your Google Drive, so there is no need for you to download anything - you've already got all of your content you haven't chosen to delete. You
will of course be able to continue using that content after 8/31/16.

FAQs

TechSmith is retiring Snagit!?

No – we are only ending support for our Google Chrome browser extension - Snagit for Windows and Mac will continue to be a key offering for our customers going forward. In fact, we'll be increasing our focus on the desktop product.

How do I continue using Snagit on my Chromebook?

Unfortunately, we do not have plans to replace our Chrome browser extension. If you also use a Mac or Windows computer we encourage you to try out the full version of Snagit, which has an output to Google Drive.

What happens to all of my captures I created with Snagit for Google Chrome?

Our Chrome browser extension saves those files in your Google Drive - so you still have everything you have created unless you’ve chosen to delete those files manually.

What should I use going forward if I need a solution designed for Chromebooks?

There are plenty of free alternatives to our Google Chrome extension in the Chrome Web Store - take a look at CaptureCast, Nimbus, and Screencastify.
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Robert R., Online Community Admin

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Posted 3 years ago

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cathy

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Will snagit be available for other browsers like Edge?
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Robert R., Online Community Admin

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Hi Cathy;

As Snagit for Google Chrome was a browser extension specific to Google Chrome and the support for it will be discontinued, we have no intention of developing a browser extension for Edge (or other popular browsers). You are welcome to try out the Snagit desktop application, which you can read up on here.
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Benjamin Cogswell

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I love this extension so this make me super sad. :(
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Danny Vreede de

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what a pitty. It worked so well. I can understand that you don't make profits on it and that is the reason to stop? We love ChromeOS that much that we will never return to Windows again. Thank you for pointing me to alternatives.
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Danny Vreede de

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This reply was created from a merged topic originally titled Snagit for Chrome extansion missing in the Chrome store?.

Hello all, If I try to find the Snagit Chrome extension in the Chrome Webstore the item is not there anymore. Does anybody knows the reason?
https://chrome.google.com/webstore/detail/techsmith-snagit-extensio/annopcfmbiofommjmcmcfmhklhgbhkce...
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kmurphyj

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This reply was created from a merged topic originally titled snagit for chrome.

My Chrome app isn't working and I can't even find it in the chrome store!
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Daniel Baker

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Not sure why you would drop support for ChromeOS... this app worked excellent in our environment, but now we must move on to something else...
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Enrico Rinero

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Nooo. I like so much this web app. Probabily the most used web app in my case. :( I'm very sad. 
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Dymphe Perry

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With Android apps coming to Chromebooks, their popularity will increase. I believe you'll be missing out on a growing market. 
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Richard

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This reply was created from a merged topic originally titled how can you add snagit to the google tool bar.
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Tashfeen Ekram

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Suggestions for an alternative?
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P Schmied

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Read the article.
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Sahil Dangi

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this article is very satisfactory. the answers are highly appreciated. thanks a lot. 
 happy dussehra images
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pmulvehill

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VERY sad. Wish you would reconsider.
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Justin Knull

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Up until now I considered TechSmith a partner in education.  Pulling the Chrome Extension for Snagit will negatively impact a number of students and teachers who have come to rely on such an excellent product.  Shame, TechSmith.
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mantis108

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Agreed 100%. Terrible decision on their part.
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Gerard van Reekum

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Software engineers betting against the Chromebook are destined to regret their decisions. That said, you have made your position clear and the reference to alternatives is appreciated.
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Kathleen Hanke

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Please reconsider, in an academic environment it was perfect! 
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Bruce Mesnekoff

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Thanks for Information about Snagit for Google Chrome. Your Article is impressive and very informative. I am now regular visitor of your website and bookmarked it.

Bruce Mesnekoff
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mlv0623

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This reply was created from a merged topic originally titled Why was snagit removed from the Chrome Web Store? It was extremely useful in maki....

Snagit on Google Web Store
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bnnglanews24.com

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Thanks for information about google chrome. 
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John Kendrick

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I agree with other posters, retiring Google Chrome app is a mistake. I've been using SnagIt for close to two decades, but will need to move on to something else as I've moved to Google Chrome. While I am an early adopter, I believe you will find that as Android apps are available on more Chromebooks, you may see the masses start moving as well. The future is in Internet connected apps and cloud storage, so you better get back on board so you don't get left behind. J
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Jason Koscinski

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Boo. This is a bad idea. Not happy about this.
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Daniele Besana

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That was a real pity. It was a great app and I still could not find a decent replacement.
Anyone has a download link?
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Gerard van Reekum

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The trouble with 'Capture, Explain and Send Screenshots' is the clutter of useless lines on top and at the bottom of every captured shot. You must capture extra large selections of the screen and then need to enter the picture in an editor to remove the clutter.
If you can deal with such an annoying disadvantage, that chrome-app is doable.
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jason.j.kehoe

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I used this method to backup and restore this extension. I pointed to the folder inside of the long ugly name of the extension and it worked.

http://www.addictivetips.com/web/how-to-export-an-installed-extension-chrome/
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mantis108

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This is one of the reasons I rarely use SnagIt anymore. That and the fact that it is bug-ridden.
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meikewey

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Oh, I was trying to use a snagit image in Chrome, in the free trial. This is a deal breaker and I won't be buying it. Just wasted an hour. Dang. Uninstalling.
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