Snagit for Google Chrome - End of Product Support Announcement

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Snagit extension for Google Chrome

Thank you for using our Google Chrome browser Extension. We've valued your support and learned a great deal from your feedback.


However, on 8/31/2016 we will be ending support for this free browser extension. Moving forward, we will be increasing our focus on the solutions which are making the most impact for our customers, including Snagit for Mac and Windows, and Camtasia.


The Details

The Snagit for Google Chrome browser extension will be removed from the Chrome Web Store on 6/14/2016, after which time you won't be able to download or re-install it.

Support will end on 8/31/2016, and at that time we do not recommend you continue using the extension, as TechSmith will no longer be providing support. That means if something stops working, we won't be issuing any updates or fixes.


Keep your content

Snagit for Google Chrome saves your captures in your Google Drive, so there is no need for you to download anything - you've already got all of your content you haven't chosen to delete. You
will of course be able to continue using that content after 8/31/16.

FAQs

TechSmith is retiring Snagit!?

No – we are only ending support for our Google Chrome browser extension - Snagit for Windows and Mac will continue to be a key offering for our customers going forward. In fact, we'll be increasing our focus on the desktop product.

How do I continue using Snagit on my Chromebook?

Unfortunately, we do not have plans to replace our Chrome browser extension. If you also use a Mac or Windows computer we encourage you to try out the full version of Snagit, which has an output to Google Drive.

What happens to all of my captures I created with Snagit for Google Chrome?

Our Chrome browser extension saves those files in your Google Drive - so you still have everything you have created unless you’ve chosen to delete those files manually.

What should I use going forward if I need a solution designed for Chromebooks?

There are plenty of free alternatives to our Google Chrome extension in the Chrome Web Store - take a look at CaptureCast, Nimbus, and Screencastify.
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Robert R., Online Community Admin

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Posted 4 years ago

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Justin Knull

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Up until now I considered TechSmith a partner in education.  Pulling the Chrome Extension for Snagit will negatively impact a number of students and teachers who have come to rely on such an excellent product.  Shame, TechSmith.
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mantis108

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Agreed 100%. Terrible decision on their part.
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Kathleen Hanke

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Please reconsider, in an academic environment it was perfect!