I opted for the free 30 day trial which changed to a free 15 day trial when I clicked the link. I was able to download the free trial through Chrome w/o issues, unfortunately: when I open the download to run and install the dialog box closes after a few seconds. I thought something may be wrong with the download so I sent a link to my e-mail. I downloaded the free trial again through that link and it showed up as a duplicate in my downloads. I deleted the duplicate. It looks as if My Mac automatically downloaded Snagit as a .dmg file and its stuck in verification mode. Please help.