every time i open my laptop I have a window that wants me to give some security access to snagit helper, asking for a password ( my computerlogin doesn't work, so maybe snagit account?). When I select 'deny' button, I the same screen repeats numerous times and I keep clicking deny, and it reappears. maybe 6 or more times before finally disappearing. What is this trying to access and why? obviously buggy.