Snagit keeps removing images..?

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  • Updated 10 months ago
My mac is giving me this error: "Snagit detected that one or more capture file(s) have been deleted from your system. The missing files will be removed from the tray."
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Joseph Sip

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Posted 10 months ago

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Jason Eagleston, Employee

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Hi Joseph, sorry for the trouble with Snagit. This usually happens when a file has been deleted on the macOS file system while Snagit has it open in the Tray. Is it possible these files were removed from your system? 

As a temporary workaround, can you close all the items in the Snagit tray, restart Snagit, and see if the problem persists on subsequent captures?