Snagit makes it absurdly difficult to get to your actual file; the devs are "too clever by half"

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I think it's very frustrating that SnagIt intentionally obfuscates the path of the file. I just want to open the directory so I can attach my file. Why it insists on a library module and 'Share' functionality that makes it so hard to navigate to the actual path of the file is kind of mind blowing. I guess it was an attempt to make it user-friendly but for anyone with moderate or higher computer skills this is silliness.

  • Paths of the image and video artefacts should be clearly indicated
  • A context menu to 'See file in Folder' or something like this that would take me to the folder in Explorer would be extremely appreciated.
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Posted 4 months ago

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Rick Stone

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Can you expound on how you are "attaching your file" once you find it? Maybe there are easier ways?

Unless you are saving your file to a folder, what you are seeing in the library are Snag files. And as far as I'm aware, only SnagItĀ  can deal with files in that format. So it would be pointless to open the folder location because you are able to open a library file in the only thing that understands it. The SnagIt editor.

Note that I'm not saying all is well and no changes are needed. In fact, I would welcome the ability to right-click and open the folder. That bit only seems logical to me. But since we don't see it, all we have are workarounds.

Cheers... Rick :)
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Glenn Hoeppner, Employee

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I'm curious about your workflow...

Whenever I want an image from Snagit in email, nine out of ten times I just copy / paste it. Sometimes I will click and drag from the library or recents. If I really want to attach an image and not embed, I just click and drag it onto the attachment area of the email editor and it's attached.

I realize my workflow is more Snagit-first...I open Snagit and then move the file into my email client. I can see how it'd be different if you were just in your email and wanted to browse to an image.

You can go into the preferences for Snagit and change the "Autosave" location for your Snagit images if you want. Or you can make a capture preset that saves your files directly to a folder.