I run a game called Civilization V. If I leave the SnagIt processes running when I start the game SnagIt will slowly consume all available memory on my 16gig memory I7-4790 system. Eventually I get warnings from windows. The game is a DX11 game. The game will also die. When the game dies I open Task Manager and find SnagIt processes consuming over 13gig of memory. Before I start the game SnagIt is consuming about 300 meg. The only thing I have found that works is to open task manager before starting the game and killing the SnagIt process tree.
Posted 2 years ago
Same issue (although I am not playing Civ V). When I come back to my machine after SnagIt has been left running overnight, I get a ton of low memory/resource warnings and have to shut down apps. Task Manager reveals that overnight SnagIt has tripled or quadrupled in memory use during system idle.
I too am on the latest release. This is on a Windows 7 system (old OS due to corporate requirements) with all latest updates. Reading back through comments, this appears to be a longstanding issue.
I too am on the latest release. This is on a Windows 7 system (old OS due to corporate requirements) with all latest updates. Reading back through comments, this appears to be a longstanding issue.
(Edited)
The latest update pushed with a fix is 2018.2.1
By your screenshot you are on 2018.2.0
You can get the latest update here if it's not showing in the check for updates through Snagit.
https://www.techsmith.com/download/oldversions
Post back if the update to 2018.2.1 worked.
I fixed the memory leak issue with a registry tweak that Techsmith posted prior to the 2018.2.1 update. They have removed the post since the update release.
:)
By your screenshot you are on 2018.2.0
You can get the latest update here if it's not showing in the check for updates through Snagit.
https://www.techsmith.com/download/oldversions
Post back if the update to 2018.2.1 worked.
I fixed the memory leak issue with a registry tweak that Techsmith posted prior to the 2018.2.1 update. They have removed the post since the update release.
:)
(Edited)
I had the same memory leak issue and the same "18.2.0 version" that did not update either. I manually updated to 18.2.1 per your instructions; the issue has been resolved - thank you, Dubie! Have a wonderful day!
-Tim A
-Tim A
Leo Scott
I have 2018.2.0 and a check for updates returns:
"You have the latest version"
Dubie
Get the latest version 2018.2.1 here
https://www.techsmith.com/download/oldversions
:)
taulph
-Tim A