Snagit Microphone - Turning it on/off

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  • Updated 2 months ago
I am using Snagit 2020.0.2 (64 bit) on a PC running Win10 (64 bit) - all up to date.  My security suite (Bit Defender) keeps reporting that Snagit is accessing my microphone despite me having turned off the microphone and audio (video grab setting).

I wish to turn it off permanently unless I need it for a specific purpose - have I missed a setup?
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Pat

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Posted 2 months ago

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Photo of Ed Covney

Ed Covney

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Just a guess, you downloaded the mic's drivers from a third party site? Even if I'm wrong, I've steered you down the correct path, I promise.
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Joe Morgan

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This may require tech support.

SnagIt 2018 had a simular problem. It lit up users webcams as soon as they started SnagIt .
Heres the related support article. https://support.techsmith.com/hc/en-us/articles/360005540571

Updating drivers may very well resolve it?

However, Tech support is free and are there if you need them.

This is a Free Service............... Submit a ticket

       https://support.techsmith.com/hc/en-us/requests/new

Or call, >>>

 Toll Free: 800.517.3001 (U.S. & Canada Only)

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Regards, Joe

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Pat

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Thanks guys, much appreciated. 

I have tried Joe's suggestion and edited the registry for the 'audio auto-start' to off at start up and will see if that fixes it. 

Ed, thanks also, I am using a Logitech camera with mic and using one of their drivers.  if Joe's solution does not work I will look at changing their driver (I am pretty sure it is up to date but will check this). 

I also noted that 2019 was not uninstalled when I updated (??) and wonder if that may have been a carry-over?

cheers

Pat