Snagit not recognising Windows Office 365

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  • Updated 3 weeks ago
Just intsalled Office 365 on my Windows PC but, when trying to 'Share' a capture into a Microsoft Word Document, I get a message that snagit can't find the Word program.  I wanted to incluse a screenshot of the message but don't know how to do it yet!
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Ronnie West

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Posted 3 weeks ago

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Rick Stone

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Perhaps you simply need to restart the PC?
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Dubie

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Taken from this support article.
https://support.techsmith.com/hc/en-us/articles/203732288-Snagit-Windows-Support-For-Office-365

Desktop Versions

Snagit outputs are supported with the desktop versions of Office 365. This includes the locally installed and Click-to-Run version.

Web-Based Versions

Snagit outputs are not supported with the web versions of Office 365 (where the Office program is accessed through a web browser).



(Edited)
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Ronnie West

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This problem has been solved now!  It seems that the problem was created because I had installed Snagit before I installed Ofice 365. The solution (Suggested by the Snagit help team) was to uninstall snagit and then re-download it and install it again. I did that and it now works fine.
(Edited)