SnagIt Notes Revisited

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Chris with all due respect to your response and closing the request for not including SnagIt Notes in the 2018 release the topic should not even be a point of discussion or a matter up to the number of votes.  Most users do not even know about the voting ability as such you do not get a full picture of how many users are missing it.   No software update should ever take away a feature that has been in so many releases unless it is harming the performance. Your code is in place and needs to be updated.  I am sure this is not a major challenge based on all the other recoding done to update the software which has been done well.

Your team has always done an outstanding job and I am shocked that you have decided not to release a 2018 version of this sharing capability.  You have one of the best screen capture software programs and you are suggesting using another program to do something your system has done well for years, that makes no sense and none of the programs referenced accept your screen captures, that is why your software offered it in the first place.  I am respectfully asking for reconsideration of the updated SnagitNote feature.  As a person who has been using your program since version one and recommends your software very often to others, I am reluctant to upgrade my other personal computers and those of colleagues until I see what other features you have removed.

I know you and your team is better than this and you should not rely on the voting as a true indicator and sole indicator of customer satisfaction.  You should note that when I called to see why the downloaded file for SnagIt Note did not work one of the techs referenced I was the second call of the day looking for the updated version of Sangit Note for 2018.

Thank you for your reconsideration.

Bill
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bill

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Posted 9 months ago

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Joe Morgan

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I agree with you 100% Bill.
I've been playing around in Photoshop to make a point in my own way.

My rebuttal has been written for a while and my image is now complete. It goes as follows.

I personally, never used SnagIt Notes.

I thought they were pretty cool when I first looked at them.

108 people voted to bring them back/Keep them/whatever. I figure most SnagIt users don't visit this forum or cast votes.
This whole voting process is flawed for that reason.
TechSmith cannot possibly know how many people are let down by the disappearance of this feature.
Plus you use SnagIt captures to post images along with your notes if so desired. A perfect fit, or so it would seem to me.

From my perspective, SnagIt notes should be the one of the easiest and simplest features to maintain.
It's not a feature request, it already exists.
I don't think people are looking for SnagIt notes for their Smart Phones.If they are, tell them to find a smart phone app.

R.I.P. SnagIt Notes.

Regards,Joe

 

(Edited)
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susannemistric

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I’ve been using SnagIt almost as long as I’ve been using Camtasia, and I don’t think I know what SnagIt Notes are. Can you elaborate? I’d love to know what I missed.
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Dubie

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Taken from this post here
https://feedback.techsmith.com/techsmith/topics/bring-back-the-snagit-notes-output

Basically post-it-notes for your computer

:)
(Edited)
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bill

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You can place your screen clipping as  Post-it type note on your desktop.  Invaluable for reminders and visuals.  I use it daily for construction drawing review.  I clip details that I need to reference during the process. Been using it for many years. After I upgraded first thing I did was to upload the share tool for it.  My Colleagues did as well.  We are looking for a new program to replace SnagIt reluctantly as the program is generally a great program.
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Joe Morgan

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Bill,
You are the perfect candidate to push for this feature. Recently,TechSmith has reveled in this forum their main goals for SnagIt.

Our primary focus is on technical communication and technology training use cases.


Well that sure sounds like you to me.
 As you say, your reluctantly looking at jumping ship because you use this feature daily.

I use SnagIt and Camtasia. I don't wish any Ill will on them.My methodology to drive home a point, has been know to ruffle some feathers.  
However, it's not mean spirited.It's intended to get ones attention. Because obviously, no one is listening to the request any longer.

You and your Colleagues amount to several licenses. $$$

Apparently your money is no longer good around here. Or is it????

Regards,Joe 
 
(Edited)
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Rick Stone

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I'm so happy Susan asked the question. Because I too have been using SnagIt since the last millennium but wasn't sure what the feature did. I figured it was related to Microsoft OneNote. 

From the way it sounds, it was similar to a feature Microsoft once touted in Windows and was known as "scraps". 

This kind of reminds me of features like the "channels" Microsoft used to offer. Or the dynamic linking and embedding. Features that were probably useful, but they were difficult to grasp by the masses, so they never got used much. Possibly because of that, they were dropped altogether.

Cheers... Rick :)
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Rick Grunwald

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I wish I understood a strategy that has taken a great program and reduced it to rubble. Who has the power to do something like this in the face of user needs which presumably includes the needs or technical writers? And why? They  are losing BLOCKS of licenses from companies that are not willing to put up with a crippled workflow and someone's bright idea / ego is pushing ahead anyway. THey keep saying they have 3 million users a presumably no longer have to listen but seriously ...
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Joe Morgan

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Well Rick Stone, you have a poor memory then. In this post you appreciated finding out what SnagIt notes was for.
https://feedback.techsmith.com/techsmith/topics/share-with-snagit-notes-going-away
But if there's an excuse for dropping and losing loyal  customers. You seem to be first in line to look for that excuse,rational or not. Created out of thin air and your own mind. You simply want to defend TechSmith, right or wrong.
Since when is losing money and customers a winning strategy? Don't bother trying to answer that for me, because there is no justification you can sell me on.It would only be a waste of your time to try.

This Idea didn’t get enough votes to be under consideration for a release in the NEXT YEAR OR SO.

Ah well, if TechSmith want's to turn their back on "X" number of customers and their money. That's their prerogative. 
I've had some free time, so I've been revisiting my Photoshop tutorials. There's been some revisions to the death of SnagIt notes. 
 
 
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Rick Stone

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Glad I could make your day, Joe!
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Joe Morgan

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In this user to user forum.It's a safe bet you didn't make Bills day.

Bill started this thread.
He has been using SnagIt since Version 1. He want's SnagIt Note's brought back.
You offer no words of support or even contributed positive support to his request/question at this time.


This tread isn't about me or you.

If you can't support Bills request. Maybe you should consider staying out of it.
(Edited)
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Rick Grunwald

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No sense in any of us getting heated, THey will just close the thread.
We need to MAKE SURE they are counting correctly and not ignoring certain threads that should be combined to get an accurate total. There were a couple of issues that have been spread over many threads that never seem to get enough votes

"It's not who votes that counts, it's who counts the votes"
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Rick Stone

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LOVE the comment: "It's not who votes that counts, it's who counts the votes"

Reminds me of another I heard: "Figures don't lie, but LIARS can figure!"
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Rick Grunwald

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That one has been attributed to Stalin although there are scholarly opinions that he may not have said it. Most of their reasoning though, points back to the idea that he very well could have said it. But that is another issue
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Lee Fun Yip

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I can't say I have used Snagit since the beginning but long enough to appreciate the convenience Snagit Notes has brought.  I use that feature almost daily and love it.  My last version was version 13 and Snagit Notes was alive then.  I decided to upgrade, only to find this much-loved feature gone!  Maybe I should not have upgraded at all.  Can you please bring it back?  No use asking for votes or relying on them because I believe the feature was never promoted enough for people to know of its existence.  If they don't know about it, they can't possibly vote for it.

Please bring this feature back so that I do not regret upgrading...