I’m happy to let you all know that we’ve addressed the High DPI issues in the latest version of Snagit. We released Snagit 13 today. Text, icons, and layout should be all fixed on high DPI monitors. We do have a couple minor remaining issues for which we’re working on fixes. Specifically, if your setup has multiple monitors with different DPIs, but we're are working on fixing those now.
That’s only one of the improved features in the new release, so be sure to check out the Snagit for Windows Version History page (see: https://www.techsmith.com/snagit-version-history.html) or the Snagit for Mac Version History page (see: https://www.techsmith.com/snagit-mac-version-history.html) for a more complete list of updates to Snagit.
One of these features not working right for you? Reach out to our Technical Support team at https://support.techsmith.com/ and our dedicated Support Team will work to resolve your issue.