SnagIt! Processing Video - never completes

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  • Problem
  • Updated 2 months ago
Hello.

I have a trial version of SnagIt. I am running Windows 10 with 32GB of RAM.  I don't have all the specs currently on it, but I am able to run other programs and games without an issue, SnagIt only seems to use 1.7% of CPU.   When I create a 3-5 second video, it is stuck on Processing Video.  Is there a setting that may need to be changed? I've restarted my computer, but it gives me the same issue.

Thank you!
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1dwn5up

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Posted 2 months ago

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Joe Morgan

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Thats an unusual problem that doesn't come up in this forum.I have one suggestion ,contact tech support.

This is a Free Service............... Submit a ticket

       https://www.techsmith.com/contact.html

Or call, >>>

 Toll Free: 800.517.3001 (U.S. & Canada Only)

8:00 AM to 7:00 PM EST Monday through Friday

Regards, Joe


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yanzickp

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It's not all that unusual, I have the same problem on 2 computers