Snagit starts capture without any keypress etc

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  • Problem
  • Updated 1 year ago
For the last few months Snagit has begun the process of capturing when I have not pressed any key or even touched the PC. It can happen every few minutes in a random process.  I have tried removed all capture keys etc but not fix is apparent. 
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Carl Hubbard

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Posted 1 year ago

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Joe Morgan

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That's an odd one Carl,
I've never seen this behaviour reported before.
Did you also un-assign the the capture key for One Click? "Giant Red Button" All in One capture profile that can hide at the edge of your monitor?
Only reason I ask? This sounds like it could be a keyboard problem if one key is triggering capture. It really doesn't sound like a SnagIt bug to me. However, your drink cup may be more qualified to assist you than I on this matter. So theres that.

My go to move when things gets weird with a program is a repair install. It's the same as a reinstall without resetting everything. A few setting will be reset, but most remain unchanged.
You run it through the control panel as if you were uninstalling. Chose Change instead.


That's all I got, regards,Joe
 
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Carl Hubbard

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Thanks Joe...good suggestion. I will give it a go