Snagit/Step tool: I can't see the Step Tool in Drawing Tools

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  • Updated 5 years ago
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How do I get the Step tool shown in the Drawing Tools toolbar and not in the quickbar access bar? 
My colleagues have it but not me and we work on the same version, 11 something
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Vinh Ma

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Posted 5 years ago

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Joe Morgan

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It's strange that's it's missing from the Drawing Tools area. That's not normal or something you choose to disable.
I would attempt a repair install. It only takes a couple of minutes to run. This doesn't change any of your settings or lose any of your files, It's a lot like a re-install without the extra steps.

Regards, Joe

See Image Below, Click to Enlarge.

(Edited)
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Robert R., Online Community Admin

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Hello Vinh!

What particular version of Snagit 11 are you running? To find out, open Snagit 11 (not Snagit 11 Editor) then go to Help - About Snagit. It may be that you are running an older version of Snagit 11 that did not have the Step Tool added to it.
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Kelly Mullins, TechSmith Employee & Helper

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Hi,
To build upon Robert's reply, the step tool was introduced in version 11.4. So, if you have any version 11 before that, you will not see the step tool.

You can go to this web page, scroll down until you find Snagit version 11.4.x, and download/install that version.
https://www.techsmith.com/download/oldversions.asp
Then, things should be set to rights for you.

I hope this helps,
Kelly
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TechSmith

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