SnagIt temp recording recovery

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I recorded a live web broadcast with SnagIt 2020. When I hit stop, the program locked up and I ended up with the spinning beach ball for a while. After 20 minutes I force quit the program.

I found the temporary recording in Snagit 2020/Temporary (in Library under Group Containers).

I tried to open the MP4 file, however it cannot be opened in any program I try (Quicktime, El Media player, VLC).

Is there anyway to salvage the recording?
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MadPink

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Posted 2 months ago

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Rick Stone

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Likely a silly suggestion here, but have you tried opening it with SnagIt?
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Rick Stone

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You may also want to try what is outlined here.
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Joe Morgan

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If the file didn't finnish processing.
Its corrupted.

Do you have enough free space on your C-Drive to record and save recordings?

Regards,Joe
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MadPink

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I have tried opening it with SnagIt, I get the message "The file is corrupted or damage"

I looked at this site:  LINK I tried the VLC options and they did not work.
The expert tool option is Windows only, does anyone know of an applicable MacOS program?

Plenty of room on HDD


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Joe Morgan

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I don't believe there's a program on the planet that can save you in this situation?

As it turns out. This is the same program I attempted to use many years ago.
Being a Windows user I thought why not give it a try.

I started recording with SnagIt and copied and pasted the SnagIt temp file to my desktop.

I recognized the interface at the point it told me it fixed my file. That's when I knew I'd run this program before.

Technically, it did allow the file to play.
Overall, it was still not a successful operation.




It can probably salvage videos that were not corrupted to begin with. Ones that became corrupted through some other means.

I was running the trial version so the videos are restricted to 30 seconds in duration. It broke the video into four parts. Here's what they look like in file Explorer.



Here's what it looked like when I played it back in assorted media players.
This particular screenshot contains more detail than the bulk of the videos.



Now that put myself through all of this. I thought I should share my results.

Anyway, this is not a dig at your suggestion Rick. It's a shame it didn't work.

I'm just trying to save others from traveling down the same road. {:>)

If this were a complete file. With all the 1's and 0's assembled into the right place. Perhaps then it may have been salvageable?

If you do find a program that salvages your file. I'd love to hear about it. Color me not optimistic.

Regards, Joe

(Edited)