SNAGIT - The videos are no longer recording properly.

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  • Problem
  • Updated 3 years ago
Hi. When I record a video from the screen, it looks like normal recording. However, the videos are no longer recording properly. When I see the video, I realize that it recorded only the initial seconds, and then freezes the image, showing only the last print. Terrible! Is it a defect? What can I do?
Olá. Quando eu gravo um vídeo da tela, parece que grava normal. Porém, os vídeos não estão mais gravando corretamente. Quando eu vejo o vídeo, percebo que ele gravou apenas os segundos iniciais, e logo depois congela a imagem, mostrando apenas o ultimo print. Péssimo! É um defeito? O que eu posso fazer? 
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Posted 3 years ago

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Joe Morgan

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How much free space remains on your C Drive? That can happen when it's almost full.

If that's not the problem.I would try reinstalling SnagIt as my next move and see if that fixes it.

Or, you could contact tech support.

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Regards, Joe

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