Snagit trial won't open

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  • Problem
  • Updated 1 year ago
I downloaded the free trial of Snagit for Mac and installed it without issues.  However, when I open the program, it asks me to sign in to start my trial.  I sign in on the website and it says, "You've successfully signed in.  You may now close this window."  When I go back to Snagit, that sign in window never disappears and I can't use the program.  Any ideas?
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caldorisio

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  • annoyed

Posted 1 year ago

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Photo of Luke Griffioen

Luke Griffioen, Employee

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Hi,

What web browser are you using? Can you change your default browser and see if that helps?