SnagIt v2018 is very, very slow

  • 31
  • Problem
  • Updated 4 months ago
I've upgraded to v2018 and it's very slow.

Slow to open Snagit, slow to capture an image, and slow to open the editor.

This is ruining the user experience.

It wasn't fast before, but seemed much, much quicker.

I'm on a new Dell XPS running Win 10 64bit, 32gb ram and 4gm graphics card, so doubt it's a hardware issue.

Anyone else having performance issues?
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frustrated

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  • Frustrated

Posted 2 years ago

  • 31
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hbp78

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Switching the selection type from 'Regional' to 'Panoramic' solved my problem.  It's an extra click but way faster.
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john.heck

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hbp78, thanks fro the suggestion.  I did give it a try but it is still slow and jumpy.  As I move the curser the cross hairs from SnagIt are not smooth.  I am using 4k monitors.  I have heard from SnagIt saying they have a problem with 4k monitors.  I am hoping they get it resolved quickly.
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hbp78

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Hi John - No problem. 

I run dual monitors (non-4k) and when set to regional it is awful (5-10 second lag before the mouse would move) each time printscreen was used. 

Seemingly panoramic is much better on my end but sorry it didn't help you.  Maybe this can help non 4k users with dual+ monitors.  :/

This was never a problem in older versions of snagit, but after 2018 it has been a constant problem.