Snagit version 19 for mac has access issues sending snaps to word2016.

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  • Updated 13 hours ago
Snagit version 19 for mac has access issues sending snaps to word2016. I expect every screencapture to ve sent to word automatically with an appropriate preset, however every snap asks permission of the user to be sent to word. That is very annoying. TechSmith suggested a refund when asked for a fix. Seriously???
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ramakrishna.adepu

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  • frustrated

Posted 2 months ago

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Luke Griffioen, Employee

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Hi,

Unfortunately this access prompt is a change that Word made that we have no control over. We used to get around this by triggering the copy/paste key combination, but that is no longer allowed in macOS Mojave.
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ramakrishna.adepu

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Is TechSmith gonna work with Microsoft to get this fixed? any ETA?

Why don't you add Mac pages/keynotes/numbers to your supported output formats
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Luke Griffioen, Employee

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Hi,

We are looking into a solution, I don't have an ETA but I can report back when we have a fix available.

We can look into sharing to iWork, we haven't gotten many requests for it, so it's lower down on our priority list. If we see more requests, we may look into it sooner.
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Luke Griffioen, Employee

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Hi,

We just released 2019.1.2 which has eliminated this access dialog that appears when sending to MS Office.
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ramakrishna.adepu

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Thanks a ton for the update. This works now!!