SnagIt version 3.3.5 (78049) creates a huge mouse cursor on macOS Sierra

  • 1
  • Problem
  • Updated 3 years ago
Merged

This conversation has been merged. Please reference the main conversation: SnagIt creates a giant mouse cursor on macOS Sierra

Hi,

i'm working on Mac OS SIERRA 10.12.3 (16D32).
When i try to capture a screen, Snagit it display a huge cursor like the one you can see below



Is it a way to fix it ? without having to updgrate ?
Photo of Daté TETEGAN

Daté TETEGAN

  • 2 Posts
  • 0 Reply Likes
  • frustrated

Posted 3 years ago

  • 1
Photo of cmac

cmac

  • 5 Posts
  • 0 Reply Likes
After taking the screenshot, click on the arrow, then hit the delete key.
Photo of Daté TETEGAN

Daté TETEGAN

  • 2 Posts
  • 0 Reply Likes
Hi,

Thank you for the reply, but this answer doesn't really fix the issue. i'm using Snagit a lot to make a lot of screenshots (sometimes more than hundred per day) and this is not accurate to be forced to delete or resize arrow each time i need to make a screen capture. This behaviour seems to be a bug and i would like to know if this will be solved or not ?

Thanks.

This conversation is no longer open for comments or replies.