So Joe demonstrates that his recordings are mono. Mine are stereo. And I've seen many instances where I listen to news organization and other videos where only one channel of a stereo recording was played. It's maddening. When listening via headphones, you generally hear only the left or the right channel.
So what I'm pondering is if perhaps when Floyd Schleyhahn records and all seems fine, if maybe his snagit is somehow configured to record in mono. But in reality is recording only one channel of a stereo production. And perhaps the amateur school recording only produced video using a single channel. And if that's the case, perhaps it explains why the "professional" type of recording records perfectly as it's getting the same feed recorded on either channel. But the school recording misses audio because it wasn't produced with the same audio on both channels.
I suppose one easy way to test this theory would be to listen to things with stereo headphones connected. You may notice the "professional" recording plays in both ears while the school recording only plays on one channel and you would then hear it only in your left or right ear.
Cheers... Rick :)
After which I was able to record and produce in stereo.
You on the other hand, seem convinced SnagIt 12 can do this.
I tested the newest version of SnagIt 12 today, and I cannot. I’ve been aware of this shortcoming for years. I could be wrong?
I thought, I’ll let tech support clear this up. There’s SnagIt 2018,2019,13,12, etc. users out there. If they can change a setting to get there. Great.......I want to be in a position to tell them what’s required.
I put in a support ticket just now, Asking............... Can SnagIt 2020 or any other versions record and export video in stereo?
In the meantime.........
Here you are Rick. 4 years ago. Acknowledging SnagIt 12 cannot export a recording in stereo.
Here’s an Idea posted 2 years ago. Seeking 5.1 channel
or 7.1 .Why? Because the mono wasn't sufficient.https://feedback.techsmith.com/techsmith/topics/feature-request-add-support-for-original-sound-forma...
I was extremely disappointed to find that the 2-hour video capture that I made when streaming the video to my computer (which supports stereo, 5:1, and 7:1 audio) was downgraded to a single monorial audio track by Snagit.
Heres a SnagIt 13 request for stereo recordings.https://feedback.techsmith.com/techsmith/topics/stereo-audio-capture-in-new-version
I currently use Snagit 13 and I'm usually ok with the low fi mono recording of audio but I now need higher quality stereo; can someone tell me if I upgrade I'll get this or suggest a product that will?
Heres a question about it posted 10 months ago. https://feedback.techsmith.com/techsmith/topics/is-there-an-option-to-record-captured-videos-audio-i...
I’ll post back when TechSmith follows up.
As I see it at this point there are three possibilities at play here.
1. It could be something that is totally dependent on the hardware in use. I think the last time I looked at this I was using a different laptop. That one was a Samsung. This one is an HP.
2. It could be that a SnagIt upgrade or update caused it. However, if that's the case, some change was made in the update that affected earlier versions? That would seem odd. Although, who knows when it comes to things like DLLs and suchlike?
3. It could be that a Windows update changed things. I think the last time I looked at this, I was using Windows 7 and today I am using Windows 10. And there have been several updates to each OS during my use.
Interesting sidenote on this. Earlier I was having a play with my Windows settings. I adjusted Windows so that the volume for my left channel was set to zero. I then played the sample file and recorded with SnagIt. As expected, I only heard audio on the right channel.
After making the recording and playing the video in the SnagIt editor, I was only hearing the right channel. And I totally expected that. After all, I told Windows to set the volume to zero for that channel.
Here's where it gets interesting. I then adjusted the left channel volume on the laptop back to where it was and played the recording in the SnagIt editor. I heard the left channel audio playing what was recorded in the test recording. That totally surprised me.
Why? Because at the time I made the recording, the left channel volume was set to zero. So this test would seem to suggest that the actual volume on the PC for playback makes absolutely no difference at the time we record.
Cheers... Rick :)