SnagIt - why close an active post regarding SnagIt performance issues?

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  • Question
  • Updated 2 years ago
  • Answered
My previous post on SnagIt Performance issues when using v2018 has been closed by SnagIt because it's "inactive".

There have been 39 comments with the last one 5 days ago.

So, I'm not sure what constitutes "inactive".

Anyway, the issue still persists and I'm running the latest Nvidia (v397.31), Windows, Dell BIOS and other updates.

Here's the original post in case you face similar issues ...

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Posted 2 years ago

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Photo of jasons


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Seems to be open now.

Maybe was a fluKe or they opened it back up.
Photo of Glenn Hoeppner

Glenn Hoeppner, Employee

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We were experimenting with a tool to help curate this message board and it unfortunately closed a number of threads that it shouldn't have.

Sorry for the bad experience and the late update on this.