Snagit Windows Not Recording from Headset

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Windows 10, latest build with all hotfixes installed. Snagit v 2020.1.2 64 bit build 5749 5/6/2020

When I use built-in speakers and mic on my Surface Book, Snagit successfully records all audio. When I switch to my bluetooth headset, Snagit does not capture the audio I hear. I need to record incoming and outgoing audio when the headset is used. This is critical now that I am in a crowded work-at-home envrionment. What can be done? Do I need to go get a wired headset? Is there a special Snagit config to use? Help!

Thanks.
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AmokMan

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Posted 1 month ago

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jasons

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Vincent LaVallee

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Amokman,  I suggest you use wired head phones and not blue tooth if you want the audio to be recorded.

Vincent (05-26-2020)