Snagit 10 and two Monitors

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I am unable to use my Snagit 10 on Windows to take screen grabs of entire web pages, that is, I cannot scroll because I see no orange arrows to click on and scroll.

I have two Dell monitors that are of two different resolutions.

What should I do? Is this a known problem or are my settings wrong?

Thank you for your help!
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Posted 8 years ago

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Tim, Snagit for Windows Software Developer

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Having different resolutions shouldn't cause any problems. What application or browser are you trying to scroll? Internet Explorer, Firefox, Chrome? You may want to try Snagit 11 to see if it fixes the issue:

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