Snagit 11.2. How do I get rid of your screen goober you put on the top of my screen?

  • 13
  • Question
  • Updated 4 years ago
  • Answered
how do i get rid of your stupid little camera you now put on my screen with updating to 11.2 snagit? Some may like this but I find it very annoying. You do this on your Mac version and I hate it there but there is no print screen button on a mac keyboard so I'm stuck. There is a print screen button on my PC and I don't want your little screen goober on my screen.
Photo of Phil Hoppes

Phil Hoppes

  • 11 Posts
  • 1 Reply Like

Posted 7 years ago

  • 13
Photo of Cait Ryan

Cait Ryan

  • 90 Posts
  • 15 Reply Likes
Hi Phil,

You can definitely hide the OneClick interface. Here's a quick demo - http://screencast.com/t/6EHk21tk3oca

Hope this helps.

Cait
Photo of bob.vida

bob.vida

  • 1 Post
  • 0 Reply Likes
How do I do it with version 12 to go back to classic.
Photo of Robert R.

Robert R., Online Community Admin

  • 1570 Posts
  • 475 Reply Likes
Hello, Bob;

Snagit 12 no longer contains the "classic" view of previous versions; instead there is the capture window (which is the widget along the screen) and the profile manager. You can access the Profile Manager by mousing over the Snagit 12 capture window and then click on the 3-lines beneath the red Capture button; a Manage Profiles button will appear. As mentioned though, there is no way in Snagit 12 to revert to the large windowed application as seen in previous versions.
Photo of Bob

Bob

  • 12 Posts
  • 1 Reply Like
Thanks for the solution. This should be in preferences, not buried in the seemingly unrelated (to me anyway) classic capture window. I spent a long time hunting for the solution in the preferences area -- never occurred to me to go to the capture window. Finally had to come here. Also, you should force me to log in BEFORE I start writing my message so I can decide if I want to go through that process (which is the most convoluted log in I have ever experienced!). I wouldn't have started this comment if I knew I'd have to go through login purgatory again.
Photo of Phil Hoppes

Phil Hoppes

  • 11 Posts
  • 1 Reply Like
Cait,

Thanks. That answers my question. Figured there must be a way to do it.
Photo of Jim Wahl

Jim Wahl

  • 1 Post
  • 2 Reply Likes
Thanks for the nice screen cast. This was not at all obvious and the screen icon was annoying.
Photo of i1patrick

i1patrick

  • 3 Posts
  • 5 Reply Likes
Thank you for the procedure on how to banish One Click.

I agree with these other users. I genuinely don't like the One Click interface. In my opinion, nearly all software that leaves items on my screen when not in use is unwelcome.

As a software design exercise for future releases, I suggest giving options like this (which represent a significant user interface change), a pop up message or screen tip: "Click here to go back to classic mode..." button.

It would have saved me (and I would guess many other users) the time to research this solution.
Photo of Bob Mathews

Bob Mathews

  • 3 Posts
  • 4 Reply Likes
A pop-up message or screen tip would have saved me too. I looked and looked all through Preferences to find a way to get rid of OneClick, and nothing. Thank you for the Screencast, but the way to turn off OneClick is SO unintuitive, I would have never found it on my own. This reminds me a lot of like the way MS designs their UIs -- they decide how I want to work, then they design the UI that way. Since they already know how I want to work, surely I'll jump up and down and rave about how cool it is. I hope this isn't just a glimpse into more of what we can look forward to from TechSmith. I'm still a fan, still an avid user, but you're not making it easy.
Photo of Ryan Williamson

Ryan Williamson

  • 2 Posts
  • 0 Reply Likes
How can I remove the red floating camera icon from the version 11.2.0 build? I love the Snagit program, but cannot stand the red camera that is always showing if I have Snagit running in the background. Please help!

This reply was created from a merged topic originally titled
Red Floating Camera Icon - How do I remove?.
Photo of jaydge

jaydge

  • 2 Posts
  • 6 Reply Likes
In addition to a video, it would be nice if you document the solution here: click the annoying camera icon, click the "Classic Capture Window" icon at bottom center, then click "Turn off one click" on the top left.

In addition to the unintuitive location you have this setting, you should DEFINITELY add this to the main preferences panel.

I've always felt that TechSmith products had great usability - please listen to your customers in order to keep this up! Don't become like so many companies when they get big.
Photo of ahmundoi

ahmundoi

  • 4 Posts
  • 1 Reply Like
I completely agree. Presenting a video as the first response is a bad idea. When I'm searching the web for answers, 99% of the time I avoid links that refer to video solutions. No matter how demonstrative videos can be, they are not as efficient as a screen shot and documented steps in text.
Photo of bobanahalf

bobanahalf

  • 1 Post
  • 2 Reply Likes
Thank you for your video showing how to hide the screen goober. I agree with everyone else: 1) I don't like latent programs cluttering up my UI, and 2), I never would have figured out that the goober was called OneClick.

Come to think of it, the reason SnagIt is so awesome is how invisible it is--until you need it. Then with a quick and simple hot-key, it takes a picture.

Keep up the good work, and add to the goober a little icon that turns it off.
Photo of Jason McCracken

Jason McCracken

  • 2 Posts
  • 0 Reply Likes
I agree - I like the fact that Snagit is not visible until needed.  And as an early post commented - the name OneClick doesn't tell me what I need to know.

Looks like your brand folks fell in love with their own idea - "OneClick" - indeed...
Photo of jimcee

jimcee

  • 2 Posts
  • 1 Reply Like
Have to agree with those expressing dislike of this annoying icon "feature" and the fact that it's not readily apparent as to how to remove it.
Photo of Johan Booysen

Johan Booysen

  • 3 Posts
  • 2 Reply Likes
Mine comes back every time I reboot. How can one permanently disable oneclick?
Photo of Johan Booysen

Johan Booysen

  • 3 Posts
  • 2 Reply Likes
On Windows 8 Pro it seems as though turning off OneClick does not save properly. When you reboot OneClick re-appears.

To switch off OneClick, go to the registry editor (In Search, type RegEdit) and find this key:

HKEY_CURRENT_USER\Software\TechSmith\SnagIt\11

Then look for the value "EnableOneClick" and double click on it and then change the data value to 0.

Photo of TinCanGoat McClellin

TinCanGoat McClellin

  • 5 Posts
  • 3 Reply Likes
Thank you for this. I used to recommend snagit, but this new functionality (to me) is annoying as all get out and I wouldn't recommend it to anyone because of that one thing. I'm like the other commenters, if i wanted developers crap all over my screen I'd put it there myself. Until I found this post, I almost uninstalled this stupid program and went back to print screen and Paint.
Photo of Chris Perry

Chris Perry

  • 2 Posts
  • 0 Reply Likes
This is zero help to me, in that our corp admins have locked out access to regedit. Now what?
Photo of Tom Resing

Tom Resing

  • 1 Post
  • 2 Reply Likes
Please change this behavior. It is not intuitive. This is the 3rd time I've had to look it up.
Why is it not an option in the preferences like close to system tray?
Photo of Ed D

Ed D

  • 2 Posts
  • 0 Reply Likes
This reply was created from a merged topic originally titled
Need way to turn off the red half circle SnagIt menu.


Offer preference to not use the SnagIt feature shown on the top of the screen with the red half circle drop down option menu. It gets in the way when using video player and flickers to distraction. If this feature is available, then let me (us) know.
Photo of risteaoctavian

risteaoctavian

  • 2 Posts
  • 0 Reply Likes
Bob Mathews, no need to get aggravated over this. It actually makes a lot of sense where they put it. Regardless, I had to look it up myself. But that's the thing with software, you have to learn it.

Hiding the OneClick window isn't something that is done on a day-to-day basis, so the functionality (not design) isn't too deadly if you don't like how it's done. Unlike MS' products which you use everyday, this OneClick thing is a once a year event.

Everyone else, please calm down as well.

Thanks TechSmith for being awesome as usual.
Photo of jimcee

jimcee

  • 2 Posts
  • 1 Reply Like
>>risteaociavian Everyone else, please calm down as well. <<

?? Everyone seems pretty calm to me-- just expressing their dislike for a particular feature. You have no problems with it, then fine. Obviously others, myself included, found it annoying. Annoying in the implementation as well as having to search to find a solution given the "fix" is not apparent.

And don't get me going on MS products!
Photo of jaydge

jaydge

  • 2 Posts
  • 6 Reply Likes
"Hiding the OneClick window isn't something that is done on a day-to-day basis"

No, but it is something that almost every single user wants to do the moment they install the software, and then they have to waste time digging around to find a solution, so that's frustrating. Nicer option would be to have a prompt at first to see if they want it, or just disable it by default.

TechSmith is known for their excellent usability in general, so their users expect more from them than from MS or your typical software vendor. I'm sure they are watching and learning from these threads.
Photo of no name

no name

  • 1 Post
  • 1 Reply Like
I too found the solution counter intuitive, and don't want to watch a stupid video just to figure out how to change a simple setting. please add to the settings dialog as a checkbox

also thank you to jaydge for posting a simple text solution so i didn't have to watch a video at work
Photo of Bruce

Bruce

  • 28 Posts
  • 20 Reply Likes
I'm not sure what all the fuss is about. I found turning on and off OneClick pretty easy:
1. Hover your mouse over the on-screen, docked interface so it pops out its full view.
2. Select the "Open the Classic Capture Window" icon in the bottom middle.
3. Choose to Turn on or Turn off OneClick in the left nav column.

Unlike some people, I love the fast access that OneClick gives. That's likely because I switch what type material I'm capturing as I work.

Also, I found all the prefs pretty fast. On the other hand, I'm the type that likes to "poke around" a new app to see what features and settings I can take advantage of. So I'd likely find all the Preferences fast.

Being able to quickly switch among text, video, and image captures using the docked interface is a time-saver for me. It also gives me fast access to the Prefs that are in the SnagIt window menu. Also, the little docked UI shows 1/2 of the icon for the current capture type -- a real blessing when switching type of captures as I document. Add fast access to "More Preferences" and -- wow! Great app. And all that comes without having to have the full app open all the time. Kudos.
Photo of risteaoctavian

risteaoctavian

  • 2 Posts
  • 0 Reply Likes
Finally someone who understands! Learning is part of the process. The way they have it setup now is good.
Photo of ahmundoi

ahmundoi

  • 4 Posts
  • 1 Reply Like
pressing the print screen key on the keyboard is more efficient and faster than the One-click button. I actually find the time it takes for me to remove one hand from the keyboard over to the mouse, or even the extra "mileage" of moving the cursor to the top of the screen as extraneous movements that hinder productivity. It's not about the (micro)seconds saved, but about where my eyes are focused. I look away and get distracted from the primary task.

I do see the positive side of One-Click in the new tablet-based PCs with/without compact keyboards that don't have Print Screen key. Of course, there is always assigning hotkeys, but that's annoying as it is less than "one click".

TechSmith should introduce a one-time popup that says "how do I hide this?", or a persistent popup with the option to "never show again".
(Edited)
Photo of jennifer.thomas

jennifer.thomas

  • 1 Post
  • 0 Reply Likes
@Bruce - Thank you for typing those instructions -- I find it faster to read than to watch, so I really appreciate that!
Photo of Bruce

Bruce

  • 28 Posts
  • 20 Reply Likes
Unlike some others, I found all the preference settings fast and had no trouble seeing where to turn on and off OneClick. That may partly be due to my normal "poking around" any new software to see what features and settings I can make use of.

I also really like the new look and usability of the docked OneClick. I do move it around now and then to avoid accidental activation when I work on some files, but that's a small trade-off for the convenience. . It gives me a very fast way to switch between capture types, set preferences, and open the Editor window -- all without having the full app open. Kudos.
Photo of ahmundoi

ahmundoi

  • 4 Posts
  • 1 Reply Like
The issue is that not everyone even knows it is called "one-click'
Photo of Blah

Blah

  • 1 Post
  • 1 Reply Like

We obviously hate this. Fix it. It's crap. Let mac users have this since they are retarded but no pc user wants this. You and apparently every other designer FUNDAMENTALLY MISUNDERSTAND how pc users operate. This kind of thing is quite stupid and irritating. WE HATE THEM. Thank you. We get that you like making them and that there might even be some dolts who like it but for the majority of us it should have a little popup on first use which allows us to disable it forever and punch you in the face.

So many years of this garbage from every software house. Speed loaders, background apps... Try supporting user's machines for a while and you'll hate all these things as much as I do.

Photo of Omar

Omar

  • 1 Post
  • 0 Reply Likes
Agreed, annoying feature for multiple reasons: (1) the ability to turn off the feature should be easily visible or intuitive (why is the option missing from it's own settings?); (2) floating items on screen that are not in use every second are annoying, and the default top location is the most intrusive choice (i.e. the top screen area is normally reserved for application tool-bars, icons, and tabs); (3) on install, the new feature should offered as an option, off by default, or explained how to be turned off.

Regardless, thanks video.
Photo of jmoxam

jmoxam

  • 1 Post
  • 0 Reply Likes
I need to deploy this to almost 700 users.  Is there there any way of disabling the OneClick feature during deployment?   The only thing I can think of is to add EnableOneClick=0 as a registry Preference Item in our domain policy.  Would this work?  Alternatives?
Photo of Greg

Greg

  • 1 Post
  • 0 Reply Likes

@jmoxam:

First question is, what tool are you using to deploy? 

GPO - Simply add a registry hack to the same GPO that installs the software.  But do not add the setting to the default domain policy.  DDP should only be used to set Kerberos, Password and Account Lockout settings.

SCCM - Ditto on the registry hack...albeit in a different way.

And finally, I'm here in this thread because I had to research how to turn this bit of crapola off and also couldn't find the setting.  I understand that some people will use and like this little goober, but holy cow...why make turning it off so hidden?  Anyone with any sense would go looking in the program's Preferences settings.  With SnagIt, you have to look in both the Editor's settings and the Capture settings.  And STILL not find it.  How irritating is that?!

OK, now finally..., Video is useful when motion is part of the information being conveyed. You could have done a screen cap with SnagIt in under two minutes that would have shown users at just a glance how to turn the goober off. Gimme text or static image any day. 


BUT I DO LOVE ME SOME SNAGIT!  :-)  Use it all the time in my job and wouldn't care to do without it.

(I'm finished now..I promise...)

(Edited)
Photo of BLT

BLT

  • 3 Posts
  • 0 Reply Likes
This reply was created from a merged topic originally titled
I do not like the newer versions of the OneClick icon.


The hidden menu icon has changed with the newer versions of SnagIt.  It has changed from an orange strip along side of my window to a red nipple.  It is very irritating to the corner of my eye, since I have a lot of details to capture I end up missing some of my captures; because it is offensive and distracting.  The added features are not my complaint, just the icon.  Please change back Tech Smith to a less bolder icon on the side of my windows.



Photo of Brian Bennett

Brian Bennett

  • 82 Posts
  • 6 Reply Likes
Hi BLT,
It looks like your concern has been answered with an older thread. We're sorry you don't like the new look of the Snagit OneClick capture. Cait's response at the top of this thread shows how to disable the popup.
Photo of BLT

BLT

  • 3 Posts
  • 0 Reply Likes
Disabling the popup is not what I am complaining about. It's the look of the new icon that I don't like. I prefer the orange strip on the side.  It's there when I need it, but not sticking out so far as to distract or annoy me.
Photo of Mark Michaelis

Mark Michaelis

  • 2 Posts
  • 0 Reply Likes
For those of you familiar with PowerShell, here's the one line command to turn it off:
Set-ItemProperty HKCU:\Software\TechSmith\SnagIt1 EnableOneClick -Value 0
For me this was doubly frustrating as I forgot it was there when doing a recording with Camtasia (from PowerPoint) and had to re-record... Arghhh!!
Mark
(Edited)
Photo of Mark Michaelis

Mark Michaelis

  • 2 Posts
  • 0 Reply Likes
For some reason characters were dropped so reposing:
Set-ItemProperty HKCU:\Software\TechSmith\SnagIt1 EnableOneClick -Value 0

This conversation is no longer open for comments or replies.