SnagIt 11.4. Add Delete and Close commands to the ribbon

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This conversation has been merged. Please reference the main conversation: Snagit 11.4 - where is the Close / Delete command and icon?

SnagIt 11.4. I want to add Delete and Close file to the ribbon but I don't see it in the list of commands. I was able to do this in the last version. Please advise.
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mary coffee

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Posted 6 years ago

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pmayer28

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This is the answer I got "I'm
afraid that it seems that Close command for the Quick Access Toolbar has been
removed. Many of those commands were tied to specific interface elements, and
the reoganization and removal of some elements resulted in unexpected changes
to those commands as well".....

I cannot think of another software tool out there that forces a
user to intuitively know they have to “right click” to do anything, especially those
things that are BASIC UNIVERSAL commands such as NEW, OPEN, SAVE, DELETE, CLOSE.


Right click functionality is typically a “short-cut” to basic
frequently used commands
, but they are still BASIC COMMANDS.   CLOSE
and DELETE don’t have to be defaulted in the Quick Access Toolbar but IMHO, users
should still retain the ability to add them there if they want to. 

I’m already frustrated that I have to right-click to DELETE, and
yet still have to respond to a pop-up window.  I already said delete – just delete! If you
want options on DELETE then make them separate options to delete.

Every time I upgrade your software, your “improvements” take
more and more resources on my computer and more and more of my time  to figure out how things got “re-arranged” for
the umpteenth time.  There is a point in any
product’s life-cycle when a product becomes so bloated with features trying to please
EVERYONE, that the tool becomes so cumbersome as to be useless.  You software is nearing that point for me.  I am sad to say that – I have used SnagIt since
at least 1993-94 and have been such a proponent to others about it, even
gifting it several times.  I am tempted to
uninstall this newest version and go back to what I had.  :-( Sad user



(Edited)
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Lori Rosencrans

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Others also feel your pain and frustration - see the related thread "Snagit v 11.4.0 - where is the Close command and icon?"

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