Snagit 11 works great but Snagit 7 Will not uninstall

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  • Updated 2 years ago
Installed Snagit 11 but Snagit 7 still on computer, How do I uninstall Snagit 7?
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Paul Slater

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Posted 7 years ago

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Manny Carvalho, Champion

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You don't have to uninstall but tell us how you tried to remove it.
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YO! TechSmith: I have the same problem as the previous person. I had a hard drive problem and Snagit 11 was gone and Snagit7 was there when the issue was resolved. I re-installed Snagit 11 but when I try to uninstall Snagit7 through the control panel I get no install log found. I looked the file folder and there is not install log to be found. So what now? You seem to make it completely impossible to submit a technical question on your web site that uses an email response. BTW - Twitter was not made for you to try and use it to solve problems with your software! I have been a registered used for several years and it is about to end if TechSmith does not wake up and give me some REALISTIC support! I do not have time for neither these games nor the company that likes playing them! My name is Robert Lawrence, owner - Digital San Diego - email: I suggest someone contacts me ASAP if you want my continued use of your software.

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Call Tech support and ask for the GUIDs for all previous versions. You can add them to a bat file or since all snagit installers are a MSI you can use Powershell and run the following cmd in the PS toolkit.

Remove-MSIApplications -name 'snagit'

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I do not see  the answer to this question. I took the newest version. When I try to uninstall SnagIt 7 I get a message that the uninstall cannot open the Install.log. I cannot uninstall because there is no Install.log. I am running Win 7 - 64 bit. Do you have a fix for this issue?
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Dennis Galbrecht

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Never got a chance to use it. Tried to uninstall. Received: Error 1326 ... techsmith\GetLastError : 5 It won't uninstall. Did all the task manager applications/processes stuff already.
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Joe Morgan

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If your having problems uninstalling Snagit you could download the installation files from this web page.

Go into your control panel first and determine exactly which version you are trying to uninstall.
See Image below, Click to enlarge.

Once you've downloaded the proper installation file. Double click the file to run it. Follow the onscreen prompts and you should be able to successfully uninstall SnagIt.

Regards, Joe

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Fernando Garcia

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I have the same issue with sngit 2018, and the only way I could unistall was using this great free tool,,using force uninstall.