I find it difficult to understand why Techsmith would go to the extra effort of removing this very useful feature. What were they thinking and who were they trying to please when they thought "I know what we can do - let's remove the option of changing the editor's background color, and make it so dark it is almost black. I know that it is extra work for us to remove this long standing option we have had in the past , but let's do it anyway!"
There is good news, however. I was able to download the previous version of Snagit using this URL, and it has the option to change the color scheme.
User Experience Designer - Snagit
Is it really necessary to point out that the User Interface is how I as a User have to Interface when working on images? I cannot believe anyone would think reducing the usability of the UI to this level would help me. I know other image apps have gone this route but perhaps not to this level and two wrongs don't make a right.
Going to one colour scheme might have been acceptable if there were more contrast but clearly all these protests on Day 2 mean your users are not happy. For many of us our images have to be seen against backgrounds other than black so that too does not help.
As there is no hint of a rethink, it seems the solution is to roll back to the previous version and not renew our maintenance licences.
Thank you all for the feedback and passion you continually show for Snagit.
As Andy Grimm mentioned, we decided to focus our efforts on other added value versus maintaining multiple themes for the Snagit Editor interface, however...
We completely agree that not all captures will stand out in the same way on the dark background. Also, having a view of how your content will look based on its destination document color is a great idea and enhancement.
We will be making this improvement and adding the ability to change the color of the canvas background area in the Snagit Editor.
The team will be working on implementing this capability in short order. Please continue sharing your feedback, we value your thoughts and look forward to improving this piece of Snagit.
Snagit 12 - Color Scheme.
Since the color scheme option has been removed, I will not continue with the upgrade, nor recommend the upgrade to my co-workers. If this isn't corrected before our next support agreement renewal, I will not renew the license agreement either.
Can you please clarify, is it only the canvas area that is going to change? That is one of my issues with Version 12 but the menus as well are too difficult to work with.
Please tell me they will be changed too. SnagIt has gone from being one of those apps that I eulogise about to one where I would have to give a warning.
A better example would be Windows 8.1 and the Start Menu ;-)
Basically people will need to vote with their wallets.
TechSmith will need to learn they way that Microsoft learned with Windows 8 and Coca-Cola learned with New Coke.
After re-installing SnagIt 9 it would not automatically update from 9.0.0 but I finally found where to download 9.1.3 so I think I am good to go.
Not only will I not be upgrading my personal machine but I cannot recommend upgrading the multi-user license at our company. I was the one who convinced them to purchase a multi-user license for SnagIt. Any new users will probably get stuck with the Windows 7 Snipping Tool poor souls. Oh well.
Quote from TechSmith above (italics added for emphasis): "The decision to have a single theme was made to help TechSmith deliver value to customers with higher frequency. We do not have plans to allow customizable themes in Snagit. "
The key is to deliver VALUE. That means a UI that is easy to read / use not something that some marketing group thought looked "new" and "fresh".
Talk to a few IT managers and see how they feel about a higher frequency of updates.
Snagit editor 12 - How to change the horrible black interface?.
The editor interface background is black and really hard for me to read. How can this be changed? Thanks
I must say the new UI is a step backwards in my opinion. The UI is too dark and it seems the trend to copy Microsoft with the flat "kindergarten graphics" is unnecessary IMHO.
I'd like to see the option of keeping the "Classic" interface!
Take something that works and break it; well done Techsmith!
There are several good sites and standards on "human centered design." I have been involved in some of these projects. I've also seen projects ultimately fail because they bring in so-called design experts that will claim studies such as "easier on eyes, etc." Yes, these can be inputs to the process, but be careful of falling into the "we know better than you" trap. Just look at Windows 8 and the "start" button.
I agree with the rest of the comments, I am disappointed in the black/grey colors and won’t be recommending the new Snag it to anyone in our company. I’m also concerned with your comments trying to diminish our concerns. It I don’t get the ability to change the background color soon, I will be uninstalling it and start looking for alternate software.