SnagIt 12 - Give Us Back Our "Classic Capture Window" From v11

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Merged

This conversation has been merged. Please reference the main conversation: Can you change Snagit 12 or 3 to capture directly instead of choosing image or video?

You have streamlined SnagIt 12 to be 60% less functional than it's predecessor v11.  You guys love to design/develop, but clearly no one actually uses the application on a daily basis. Removing the Classic Capture Window capability forces us to create and/or edit multiple profiles. What a total waste of effort. The "Click To Capture" no longer retains the "desired" capture mode. While version 12 is nice, and some of the editing methods are cleaner, the basic operation of the program has been crippled.  Read Title and Repeat....
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Ror Martin

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  • Disappointed

Posted 5 years ago

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Nicole Simon

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Not only that, the selection of the profiles has been made x clicks more at the same time. 

I don't mind jing like behaviour, I recommend (up until now) it to people BECAUSE there is an 'upgrade' path to more efficient, power user ways in the same application. I just restarted the version 11 and already in 15 minutes can see the reduction of friction suddenly introduced. 
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Peppino

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This reply was created from a merged topic originally titled
Snagit 12 Has No Classic Window.


I just tried the new SnagIt 12 and found it doesn't have the classic window anymore. I don't like that. The classic windows gives me more control and it's easier to select things with. Also, I don't like the new Metro design. I'm staying with v11.4
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Ror Martin

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@Peppino.  I elected to start a dedicated thread on this topic, as your original post was hijacked with answers to a different issue added by a second poster.  It is just so frustrating to see a well designed piece of software be gutted in the attempt to make it "user friendly".  I guess being an intelligent user with a bit more creativity is now being replaced by the "weakest link" mentality.
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Kaitlin

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Hello Ror and Nicole,

Sorry to hear that it's causing a bad experience for you - we truly were not intending to complicate anything at all. Have you tried using hotkeys with your profiles?

For instance, I can activate these settings simply by pressing "F1" on my keyboard. When I hit F1, it takes an image capture immediately, no questions asked. And I'm serious - no resizing, no "image or video?" - just a capture. You can set any capture profile to any key or key combo on your keyboard. I know that's not the same as reverting, and I apologize, but it might help!



For more information, you can edit your profiles as described in this tutorial (which I think you're familiar with - I'm just trying to be thorough), and edit hotkeys as described on P33/125 of this PDF.

Hopefully this will help to at least some degree.
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allencoleman46

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Hotkeys do not work for me because I do not want Snagit to be running in the background at all times.  I want to be able to open it when I need it and then make it go away when I do not need it.  In addition to that, I agree with all of the other comments in this thread.
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Kaitlin

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I understand, Allen, and I'm sorry for the trouble. Would something like this make things any better?

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Ror Martin

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Thank you for your reply Kaitlin.  I am sure I speak for Nicole when I say, we are extremely aware of "Hotkey's".  Hotkeys are not always the answer. As you must realize there are thousands of different applications which also use hotkeys.  As long as there are no conflicts, all is well.

What this thread addresses is, you folks have broken the functionality of the fly-out SnagIt window where we could set the hot button to either Image or Video, and at the same time it would remember our default capture choice (or last capture settings).  Now not only does it NOT do that, you end up having to additionally choose your capture type after selecting your capture area when using the "Red" button.  This is counter productive. When documenting, you don't need extraneous steps. At the very least, give version 12 users the "Option" to use the v11 Fly-Out menu (with the classic capture window option), or if they so choose, use the dumbed-down version 12.

Simply put, having the ability to quickly toggle profile settings on an as needed basis (to include the cursor for example) is far more efficient that trying to choose an appropriate profile from an ever growing list, replete with HotKeys.
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Kaitlin

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Would capturing like this change your thoughts? This way you can just hit "image" or "video." Will that be sufficient?
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Ror Martin

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Nice, a video with a workaround that doesn't even come close to the original functionality of the previous versions capability.  Obviously the tutor in the video really doesn't use the product.  Let me itemize the benefits LOST with the new "improved" SnagIt Capture Window:
  1. Does not retain current or last used capture settings
  2. Does not provide ability make quick tweaks to the settings using the classic capture window settings
  3. The quick view icon of which setting is currently set to your "PrnScr" button is now just a big RED button with very little functionality (until you get much deeper into the capture)
  4. Visiblity of what your capture will be next is now totally hidden. You could see the capture type in the half moon icon hovering above your screen in v11.
  5. There was NOTHING broken with the old version, it was actually nearly perfect, why change it?
Granted, SnagIt is a paltry $50 bucks, but please make change for the good, not to go backwards.  This "upgrade" is really not much more than an annoyance.  And I am speaking from the perspective of someone who has made tens of of thousands of captures over the past 8 or so years.

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