SnagIt 12: How to get the 'Finish Profile'-button back when using the global hotkey [Printscreen]

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When capturing whilst using a profile from the 'Capture window' (with the big red button), the editor shows a 'Finish profile' button in the editor. That's fine.
However, when using [Printscreen]  global hotkey, there is   no  Finish profile button.
The action is the same for both (e.g. capture a region).

What's the difference and how to get the 'Finish Profile' button back whilst using the global hotkey?

The below example was taken whilst using a profile from the Capture window.

Thanks
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Mike62

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Posted 5 years ago

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Manny Carvalho, Champion

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The finish profile green buttton means there are actions required by the user to complete the settings in that profile.  For example, the profile may include saving the file in some folder after the capture has been edited by the user.  The green arrow is to be used when editing is completed by the user.  Of course, if no arrow is visible that means the profile is done but it has nothing to do with the hotkey.  It's all about the settings in that specific profile.

Profiles are a powerful feature and it pays nice dividends learning more about them.  So here's a challenge for you.  Go look at the settings of those two profiles and determine why that green arrow shows up when using that particular profile.
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Mike62

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Profiles are the same: they are imported from SnagIt v11.3.
However, printscrn (global hotkey): No Finish button  (in v11.3 there still was a Finish button)
Using the same profile from the Capture window: Finish button is available.
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Manny Carvalho, Champion

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If the profiles are the same then there's wouldn't be a difference in behavior.  Look at the settings associated with each profile.  The global hotkey wasn't imported from v11 but rather it's specific to v12.  The imported profiles are listed as imported.

So if you want a green arrow for the print screen key you will have to set up a profile using that hotkey to include an action that requires your intervention.
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Pam, Camtasia QA, Software Test Specialist

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Manny is correct. The Finish button is displayed when a profile with a
Share option is also set to display in Editor. It allows the user to
edit the document and then execute the share when ready, like a pause in
the profile execution. :)

In Snagit 12, the Big Red Capture
Button initiates the global capture which brings up the capture UI only.
It can't be changed and will not execute a profile. By default, the
hotkey assigned to this button is Print Screen. That can be changed. You
can simply assign it to a specific profile.

I hope we've helped to clear up the confusion.

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Mike62

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If you have v11 and v12 running side-by-side, then possibly the difference can be seen.

SnagIt v11 steps:
Open Snagit from the taskbar button
1.select profile,
2.printscreen (global hotkey),
3.SnagItEditor is launched displaying the capture,
4.click on [Finish]-button in the toolbar.
ready!
File is saved in line with the format laid out in the profile.

Try this in v12. However, do -not- use this tiny Capture window, but rather the snagit taskbar button and using PrintScreen
Are you getting the Finish profile button in the editor then?
Hopefully...  because then I am doing something wrong: I don't get this FInish profile button.
(As said, I do get that when selecting a profile from the Capture window only)

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Manny Carvalho, Champion

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I do have both versions installed and no my versions of Snagit do not behave like yours in this respect. I get no finish profile arrow in either versions when I press the print screen key.

I believe the reason is that the profile you choose in V11 includes a file save action and it waits for you to finish editing. In v12, apparently, you don't have a profile set up to do the same thing and thus no finish profile arrow. This isn't default behavior - having the green arrow - in either version. Rather I suspect that whatever profile you are choosing in your step 2 includes the file saving option and it is something you created. It's not that you are doing something wrong it's just an option in the profile settings in your V11.

Let me say it another way. I think in your V11 that the print screen key is associated with a file saving command in a specific profile. The point of pressing a hotkey is that it's not necessary to choose a profile if a hotkey is pressed. When in step 1 you select a profile and then press a hotkey in step 2 that second action bypasses whatever you have done in step 1 because the hotkey combination is what controls the subsequent capture.

This is harder to explain in writing than it would be by showing but I bet that in V11 you have your global hotkey set to something other than printscreen. Please take a look.

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Mike62

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Hi Manny, my global hotkeys in v11 are set as above.
The profiles were then imported into v12.
Whilst using the imported profile, well, the behaviour is explained as before.

In v11, printscreen, select, editor is launched, you get this.



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Pam, Camtasia QA, Software Test Specialist

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Hi Mike62 - It would help a lot if you could provide a screen shot of the profile you're using in v12. If you open the Manage Profiles window and highlight the specific profile, it'll display the details in the Edit section. Here's an example of what I mean.

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Mike62

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Hi Pam
Is it this you are looking for?






thanks
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Manny Carvalho, Champion

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Well, if the global capture hotkey in V11 is set to the print screen then I'm afraid I have no other explanation for you.

Just remember the hotkeys have nothing to do with profiles other than as a means to initiate a specific profile.  Those hotkeys shown in the Program Preferences above in my post are not associated with any specific profile a user creates but rather have the unchangeable default settings that TechSmith programs to those specific hotkeys.

The print screen key can be associated with a profile but then it no longer belongs to the global capture hotkey.  That hotkey has to be something else.  From your information I don't see how this behavior is occuring.   Perhaps the TechSmith support folks can figure this out better by looking at your logs.  Contact them and ask.  They are pretty good at figuring out these little intricate problems.
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Michelle Swadling, Employee

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Hi Mike.  I created a quick video to show how the default "Red Button"/Print Screen hotkey works vs. Profiles.... Hopefully it helps explain better then I could have typed it out :)

http://screencast.com/t/at5t8lDwNSck

Please let us know if there's anything else we can help with!
Michelle Swadling
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Mike62

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Hi Michelle,

Thank you so much for being so kind as to create this video for me.

I too have created a video, two in fact, showing the difference between v11 and v12 as far as using PrintScrn as hotkey is concerned.

Assigning a hotkey may be okay, for a few profiles only, but if you have bunch, it's going to be difficult to remember all the different hotkeys.

In v11 one selects a profile and from that point on, PrintScrn will execute that profile.
Simple as that. Surely you agree.
Until another profile is selected, in which case PrintScrn will perform that one.
Regretfully this is not so anymore in v12, leading to more clicks, workarounds and somef frustration.

Different approach and  I truly wonder why, because it has been working perfectly sofar...
In v11 no hotkey was required to execute a profile but one still gets the 'Finish'-button.
Q: Do you have any idea as to why this concept has been left?
And above all, do you see this coming back in, in a version update.
(I guess it does not conflict with anything)

Example:
one wishes to make screenshots of _each and every_ window whilst installing and configuring a program. That can be 10, 20 but in case of Office a whole lot more.
I have a profile that saves the file, adding date time, mouse arrow, no preview/no questions asked, to png files.
So.. PrintScrn [Next]-button, PrintScrn [Next], PrintScrn [Next], and so on.

(Yes, in v12, I know, one can set 'None' as global hotkey, assing PrintScrn for this specific profile, but that is more an 'ad-hoc' solution).

Hopefully you see the point I am trying to make.

I've been working with SnagIt 15 years now and i this 'easy' way of working (easy for me) has changed.

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Mike62

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Thanks sofar Manny. 
Truly appreciate your assistance!

I have a lot of different profiles - it is impossible to assign hotkeys on a per profile basis.
Nobody can remember the hotkey for profile#15 or #20.
So, in v11 there was no hotkey per profile, just the global.
I always used PrintScreen, but first selected the profile I wanted to use, e.g. profile #21
capture window to a png file adding date-time caption without preview
(will automatically be saved, adding date-time)

So,  practically, it went like this, with the aforementioned profile:
select profile, hit printscreen, click after having selected, ready!
Next window: printscreen, click selection, ready... and so.
"piece of cake"...
(no 'save as' actions)

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Manny, btw we both go back quite a while (in the old User to User Forums http://forums.techsmith.com/)
could track one of the first notifications, dated 14-06-2008...
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(Edited)
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Manny Carvalho, Champion

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I remember those forums and liked them better.

Michelle did a nice job with explaining profiles but I think there's a problem with the hotkey and profile concept.  I agree that if you have so many profiles assigning so many hotkeys is difficult to remember.  However, the global hotkey is truly that - global.  It is not associated with any specific profile.  It just does whatever TS defines. 

If you just used the global hotkey in V11 then I see no way for the to be associated with any profile.  Each profile is unique and just cannot be associated with a global hotkey.  I just don't see how you can accomplish what you say you are doing.  It's not my understanding of how Snagit works.  Snagit will not allow a hotkey for more than one profile.  If you select a profile and then hit the print screen key then that profile no longer holds.  Rather the printscreen key does what it's program to do.  Try it with two really different profiles, such as the no preview and the send to One Note, you show above and see. 
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Pam, Camtasia QA, Software Test Specialist

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Hi Mike62 - From the image you posted, I see that you don't have a hotkey assigned to the profile. That is why using Print Screen is not giving you the results you expect. It is still associated to the Capture button, which does not execute any profile. If you want to use Print Screen for that specific profile, you need to remove it as the global capture hotkey and assign it to the profile. Hopefully, Michelle's video will help explain this all better.
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Mike62

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@Manny @Pam

Thanks for the comments.

My comments earlier reply to Michelle speaks for itself.
I can only hope the old way of working will be re-introduced (2nd para of my post)
It has been working fine till  v12
That said, frankly speaking, I have to admit being afraid, that the policy is that once something is taken out, well, no way it will be back in.

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Manny Carvalho, Champion

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Keep that version Mike because I certainly can't make mine work the way yours does.   I see from your video that somehow you managed to have the same hotkey [here printscreen] set for multiple profiles in V11.   That's just not how the program should work.  A hotkey is supposed to be unique for each profile.  My understanding of the way Snagit works leads me to the conclusion that your install is faulty.   You may like how it works but it wasn't designed, as far as I know, to work the way yours does.  It doesn't work like this for me.

When I tried to do the same thing you did I get the error message below and can not set the printscreen key for another profile.  So, from my end nothing has been taken out in this respect from going to v12 from v11 but rather you are seeing, as much as you may like it, an anomaly.

Here's my error message:

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Mike62

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Sofar I have been using 11.3.
I just checked out v12.4.1 as maybe things have changed / updated .
Regretfully, it seems the 'Finish' button is still only available under 'Time-saving Profiles' (like "Send to Google Drive")  but not under the normal Capture Profiles (e.g.Image)






http://vid528.photobucket.com/albums/dd330/phwul/SnagIt%20v12.4.1-No%20Finish%20Button-25-01-2016%2007-26-20_zpstqftkcri.mp4  
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Joe Morgan

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Mike62,

The "Finish" button is only available when you are using a custom profile that will share the capture with SnagIt and another Application or Folder at the same time. You can even save to multiple locations if you wish.

The reason for this is so that you can add callouts, text, etc. from within the SnagIt editor first.
When you hit the Finish Button the edited capture will be sent to the application or folder you are sharing it with.

In SnagIt you can save those changes to your library by hitting Ctrl + S. Or  you can save your images using the traditional file menu options.

Regards, Joe
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Mike62

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Yes, I know but hoped that they would re-introduce the 'Finish' button in case a non-share profile is used (like in the good old v11 time).
Frankly, I miss Techsmith's argument as to why this Finish button was removed for the 'normal' profiles and only made available in -say-  'share profiles'.
Yes, they took it out, but why...?
Missing any decent arguments from Techsmith. Maybe valid arguments have been given, but am just overlooking them.

So, a simple screenshot:

In v11.x - hit PrintScrn, select area, release mousbutton, selection automatically ends up in the editor, Finish - it gets the name I have set in the profile.

In  v12.x - printscreen, select area, release mousebutton,click on [Camera] button (extra step), capture ends up in the editor, then
click on save: provide a name manually (no autoname like in v11)

ah well...

maybe in v13  :-)

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Frank Z

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Mike62, I found the answer.... Here's how you fix it... Saving to file is considered a "Share" profile so you just select "File" as your share destination.  This should be more straight-forward but this fixes it for me....

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Mike62

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Right!

Many thanks indeed!
This is indeed a perfect solution.
(create a new all-in-one-profile, with share:File as output, save it, then indeed a "Finish"-button shows up.

Compliments!

p.s. wonder why Techsmith didn't come up with this one . . .

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