Snagit: How do I get a MSI file for installation instead of an executable?

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  • Updated 4 years ago
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For enterprise installation I need a MSI file, not an .exe file. How do I get a MSI file?
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Oliver Contney

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Posted 8 years ago

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Mike Goodwin

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i too would like to know how to obtain an msi file for enterprise distribution
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Nick Herber, Technical Support & IT Manager

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You can get both our MSI installer and the MSI guide on the Snagit Accessories link here:

http://www.techsmith.com/snagit-acces...
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systeembeheer

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Is this link still working for this? I need the msi file as well but I can't find that anywhere on that page?
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Robert R., Online Community Admin

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Hello;

You can find our enterprise resources (including the MSI file) for Snagit at the following link: http://www.techsmith.com/enterprise-resources.html
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Alfred Wong

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The MSI file I downloaded from the link above does not work. I have customized it with SnagIt Deployment Tool.

When I tried to install it with msiexec /I command, it gives me the error: "This MSI has been created for Enterprise installation use. Please use the EXE for standard Snagit Installation."

Is there a way to customized MST file to remove the restriction to use EXE? We are going to do enterprise deployment in SCCM 2012. Appreciate any help to get some guidance

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Kelly Mullins, TechSmith Employee & Helper

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Hi Alfred,
I am posting this message here for you, from another person in this community, in case you did not see his original post:

**************************************************************************
fabien.toscani
Member

HI Alfred,

Here is the solution :

when
you double click and run the EXE, the first thing it will do is to
extract the MSI to the %TEMP%\Snagit_Setup folder. Then, just take that
MSI, and use it for enterprise deployments. 

Hope it will helps you, I did it like that to solve my issue.
**********************************************************************************

I hope this helps your issue as well!
Kelly
User Assistance
TechSmith
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Alfred Wong

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Hi Kelly,

Thanks for the re-post.

I have already looked at the %temp%\snagit_setup folder but still couldn't find any MSI file when I ran the snagit.exe to install.

I am wondering what other folders I can search. Also if your company can fix this error and upload the MSI file that allows for enterprise deployment.

Thanks for your help.

Regards

Alfred.

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Kelly Mullins, TechSmith Employee & Helper

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Hi,
You will need to get the MSI file here:
https://www.techsmith.com/enterprise-resources.html
It is at the very bottom of the page.

There are also documents you can download from that page to help you through the process.

I asked a dev about your particular issue and he said:
"that probably means there is not a /quiet switch at the end of the command line."

And he sent along this image for you to look at:
http://screencast.com/t/5EGxKaEtGp

I hope this helps!
Kelly
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Alfred Wong

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Hi Kelly,

I have managed to install SnagIt 12.4.1 successfully with the /quiet /norestart switches and it works beautifully! I didn't realize it made such a difference with the switches.

Thank you very much for your help.

Cheers

Alfred

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Kelly Mullins, TechSmith Employee & Helper

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That is GREAT news!
Thanks for letting us know.
Kelly

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