Snagit output to word 2013 not working.

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  • Updated 6 months ago
Installed Office 2013 this weekend. Snagit doesn't output to Word 2013 (I did not try the other office products)
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Warry van Arkel

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Posted 7 years ago

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Wade Stevens, Employee

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Hello Warry,

Thanks for the feedback! We have been unable to reproduce this. I would recommend contacting support at the following link...

http://techsmith.custhelp.com/app/ans...

If you don't have a support account with us you will have to create one before you can open a help ticket. Support should be able to walk you through a few steps to see if we can narrow this problem down for you. Hope this helps and thanks again for the feedback.

-Wade
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sanjhisu

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I am having the same issue. Snagit does not show MS word on Share tab. I have Office 2013 and windows 8, 64 bit. I tried installing MS word accessory and I get a pop up saying unable to install accessory. Please reply.
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Gustl

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Hello,
I am having the same issue. After install Office 2013 no Output ist possible to Word.
Output to Excel 2013 or PowerPoint 2013 is o.k.
My PC have Windows 7 64 Bit, Snagit have Version 11.0.1 Build 93
(Edited)
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David J. Maloney

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I am having the same issue all office share tabs are greyed out in Version 12 of snagit. I am running Windows 8.1 (x64) and Office 2013. Is this broken?
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Robert R., Online Community Admin

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Hello!

Just to be sure, you are viewing an image in Snagit
Editor, correct (as videos are not going to be sent to Office)? Are you
running Office 365 or the Click-to-Run version of Office, or are you
running the standalone version of Microsoft Office?
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augie h

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no office 365 just stand alone office 2013 win 8.1 one note version 2013 worked just fine
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Robert R., Online Community Admin

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Hello, Augie H;

To confirm you are looking at an image in the Snagit Editor and NOT a video, correct?  Have you tried reinstalling the outputs to see if that helps? Also, are you using Snagit 12, or are you using an earlier version?
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augie h

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running version 8.2.3 other outputs install fine and you can see them in the snagit accessories i also have it running on another PC win7 office 2010 and it works fine
so its either a win 8 issue or the plugin is not compatible with office 2013
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Robert R., Online Community Admin

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That will be why; if you are running Snagit 8 on Windows 8 you will run into a lot of unsupported problems (see: https://support.techsmith.com/hc/en-us/articles/203732728-End-of-Product-Support ) not to mention Snagit 8 is not fully compatible with Windows 8. At this time the only versions of Snagit that are supported on Windows 8 are Snagit versions 11 and 12.

If you install the Trial version of Snagit 12 (see: https://www.techsmith.com/download/snagit/ ) do you have the same issue?
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Alex Ignatenko

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same issue with Word 2016/Snagit Editor12
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dennis.olson1966

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Any updates? Mine worked until recently. Now I get conversion errors when the image tries to open in word.
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dfrisken

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How about Win 7 and Word 2013 with SnagIt 13 and SnagIt 12?    Just images.   It worked with Word 2010.

Doesn't work to Excel or Powerpoint either.

And just like others said, it works to OneNote.

I don't think you can blame this on Windows 8.

(Edited)
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HughB

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Anyone else experiencing Snagit13 not able to output ("Share") to MS Word 2010?  Am in discussions with techsmith support which is inching forward but we've not been able to solve yet so thought would throw out there here to see if anyone's had & overcome this challenge.
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Alex Ignatenko

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I needed to reinstall both Snagit and office. started to work after that
(Edited)
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HughB

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Big thanks for sharing that path Alex. I'll run past my support contact and action if he agrees that's the next try.
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augie h

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i am running Win10 with office 2013 and output to Share works with Word, Excel and Onenote, i am on this build
Snagit 13.1.3.7993
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austen.knowles

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I am running office 2016 with snagit 12. Up to yesterday i was able to share images to word just fine after setting up a profile within the app. after a restart on my computer yesterday my profiles have disappeared as did the option to share with MS word. Please Advise.
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MMONI Thekiso

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I repaired ms office and it worked fine.