SNAGIT - scolling window capture no longer works since upgrade

  • 1
  • Problem
  • Updated 6 years ago
  • In Progress

This conversation has been merged. Please reference the main conversation: Snagit / Chrome Scrolling Capture Problem

Since I installed the last update the scrolling window capture no longer works.  This is an import feature of Snagit for me and I'd appreciate your help in fixing it.
Photo of tmrait


  • 11 Posts
  • 5 Reply Likes
  • frustrated

Posted 6 years ago

  • 1
Photo of Jason Eagleston

Jason Eagleston, Employee

  • 632 Posts
  • 95 Reply Likes
Good Morning, 

Sorry for trouble with Snagit. Are you by chance trying to capture a scrolling area from Google Chrome? If so, the latest release of Chrome (version 32) introduced a different type of scrollbar which interfered with Snagit's method of capturing. We will be releasing an update soon to fix this issue. 



This conversation is no longer open for comments or replies.