SNAGIT - scolling window capture no longer works since upgrade

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  • Problem
  • Updated 6 years ago
  • In Progress
Merged

This conversation has been merged. Please reference the main conversation: Snagit / Chrome Scrolling Capture Problem

Since I installed the last update the scrolling window capture no longer works.  This is an import feature of Snagit for me and I'd appreciate your help in fixing it.
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tmrait

  • 11 Posts
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  • frustrated

Posted 6 years ago

  • 1
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Jason Eagleston, Employee

  • 632 Posts
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Good Morning, 

Sorry for trouble with Snagit. Are you by chance trying to capture a scrolling area from Google Chrome? If so, the latest release of Chrome (version 32) introduced a different type of scrollbar which interfered with Snagit's method of capturing. We will be releasing an update soon to fix this issue. 

Thanks, 

Jason

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