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The screen shots I'm taking with Snagit are not consistent. Sometimes the resolution is spot on; sometimes it's off. And it's from the same screen grab. I'm on a MAC and using Chrome. Anyone else have this issue? It never used to be like this. Check out these screen grabs from Facebook - some are clear; some not. 
Posted 8 years ago
I'm having this exact issue. Chrome 16.09. Mac OSX Lion. Macbook Air 2nd Gen. Connected 27 LED Thunderbolt display. Snagit v1.0.4 (57392)
Sometimes the screen grab is crystal clear, but 80% of the time they're blurry. Same experience on native display or external.
I just took 6 grabs native display. 5 came out blurry:
1 came out clear:
Sometimes the screen grab is crystal clear, but 80% of the time they're blurry. Same experience on native display or external.
I just took 6 grabs native display. 5 came out blurry:
1 came out clear:
I am having the exact same problem. Several years ago, when you would paste a screenshot, the pasted version was the exact same size as the screenshot and was perfect. When they changed the version so that now when you paste and the pasted version is re-sized smaller, the text quality is terrible.
Nikki Parkinson-Hubbard
Scott Ader
I searched our system but couldn't find a support incident under your name. Do you know the incident number that was generated for the issue (it would have been emailed to you); or if not, do you know the date you originally submitted the issue?
Scott
Technical Support Specialist
Nikki Parkinson-Hubbard
Hello Nikki,
A technical question, such as this, can be answered quickly through our customer support community at http://feedback.techsmith.com/techsmith
Or, if you prefer, our tech support can be reached with a call to: 517-381-2300
I hope your issue is resolved soon.
Please let me know if I can be of further assistance.
Kind regards,
Josh Emington
Inside Sales Specialist
Toll Free: 800.517.3001
j.emington@techsmith.com
Scott Ader
Sorry for the trouble, can you email me your contact information so I can open up a tech support issue for you? Thanks!
My email: s.ader@techsmith.com
Scott
Technical Support Specialist