Snagit scroll capture not scrolling email in MS Outlook.com

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  • Updated 6 years ago
Is anyone else finding that Snagit scroll capture is not working for email in MS Outlook.com? Just noticed this. It captures the visible screen at top only, but does not scroll the email down. This is when the email is fully opened, not when in "preview" mode. It should work. Works everywhere else. Finding MS Outlook.com a bit disappointing, actually.
Photo of Jon McLeod

Jon McLeod

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Posted 7 years ago

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Photo of Kathleen Gallivan

Kathleen Gallivan

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Just saw this question and it's so old the poster will probably not return to look for an answer, but in case anyone else is browsing and has the same issue, I'll share my solution:
  • Open the Print window by clicking on the three dots at the right end of the ribbon and selecting Print from the drop-down.
  • Cancel the printer dialog box and maximize the print window.  Now you have everything in view and the scroll function will work properly.

(Edited)

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