Snagit Toolbar not working

  • 2
  • Question
  • Updated 6 years ago
Just downloaded Snagit, did a quick video and now trying to edit - draw etc - but I'm not able to do any editing - it's like it's not activated? Anyone have an answer?
Photo of Andy Bramer

Andy Bramer

  • 2 Posts
  • 0 Reply Likes

Posted 7 years ago

  • 2
Photo of Logan S.

Logan S.

  • 2813 Posts
  • 153 Reply Likes
Hey Andy,

Are you able to see the toolbar, or has it disappeared? If you can see it, are the options greyed out, or do you click them and nothing happens? Are you getting any error messages? Have you tried capturing a different webpage or image or pdf, etc.?

Let me know!
Photo of Andy Bramer

Andy Bramer

  • 2 Posts
  • 0 Reply Likes
Thanks for the quick response! I can see the toolbar. It appears as though the options are greyed out, and when I click on them nothing happens. I am not getting an error message. I just tried using the tools again on another video capture - no change.
Photo of Logan S.

Logan S.

  • 2813 Posts
  • 153 Reply Likes
Hey Andy,

Have you tried exiting the program completely and restarting it? Try right clicking on the SnagIt icon on the System Tray icon and choose exit. This has worked for people with this issue in the past.

Let me know!
Photo of Jack Brown

Jack Brown

  • 12 Posts
  • 0 Reply Likes
Hello Andy,
Snagit has video capability is limited to recording, playing, and sharing. Our very nice video editing solution is Camtasia Studio. Like Snagit, it has a 30-day free trial.

http://www.techsmith.com/download/cam...
Photo of list

list

  • 1 Post
  • 0 Reply Likes
So are the tools there (and greyed out) in the Snagit app we paid for just to confuse us and (not) explain that we need to buy something else in order for them to actually work?  If so, any reason the app doesn't have a courtesy dialog box to at least explain that? 
Photo of Duane Glover

Duane Glover

  • 1 Post
  • 0 Reply Likes
So do the tools and arrows and "call outs" do not work in Snagit ??
You have to purchase Camtasia ??  Is that correct?

This conversation is no longer open for comments or replies.