Snagit upgrade?

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  • Updated 8 years ago
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Can you please tell me why I now have to pay more for Snagit? I thought it was a one-off fee?
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Nikki Parkinson-Hubbard

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Posted 8 years ago

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Nikki B., Customer Service Manager

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Hello Nikki,

We have a 30 day free upgrade policy, so any purchases for Snagit within 30 days of the release are entitled to the upgrade at no charge. You can still use the version that you purchased, upgrading is optional.

If you would like to see what's new in Snagit 11, please visit the following link:

Nikki B.
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Renny Thompson

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Kind of miserly. Most products give you a year. I upgraded to v10 in Nov and less than 4 months later I have to pay to get the latest. I really like the product. I have been using it since 2000 so am very comfortable with it. I would like to keep the latest version but don't want to keep paying all the time. I skipped v9 for the same reason.

What I have works and fits my needs, just kind of irritating not to have the latest....

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