Snagiy 2019 cnnot save the Screen recorded video in MP4

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When I records the video file with Snag it. WHen I try to save on my computer in Documents folder. It says c:\users\documents\2018-10-27_15-49-52.mp4 FILE NOT Found. CHeck the filename and try again.

What is this message? WHat it means?
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Charanjit Singh

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  • confused and sad

Posted 2 weeks ago

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Paul

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@Charanjit

At what point do you get this error message?  When you save it or when you try to load it through Windows Explorer
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jasons

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FWIW ... Mine works fine.


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Charanjit Singh

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I fixed it in Windows 10. This error sometimes occurs in Windows 10 if "Controlled Folder Access" is enabled in Windows Defender. You can turn off Controlled Folder Access in Windows Defender Security Center or whitelist MATLAB to allow it access. See this page for steps on how to do this:
https://support.microsoft.com/en-us/help/4046851/windows-10-controlled-folder-access-windows-defender-security-center