Snagproj image previews not working in Mac 2.0

  • 5
  • Problem
  • Updated 6 years ago
Don't seem to be able to preview my Mac 1.0 version snagproj files in Mac 2.0 only the new files show a thumbnail? Hard to find my old images that way. Can I convert them all to Mac 2.0 somehow?
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Anthony Reese

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Posted 8 years ago

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Jason Eagleston, Employee

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Official Response
Hi Everyone,

Thanks for the feedback, as we've mentioned, we sincerely apologize for this annoying issue with Snagit. We are so impressed with a community that is willing to help one another out, this was exemplified by Aaron's help with this topic.

Inspired by Aaron's efforts, the Snagit team wanted to provide a similar utility for our Right-Now support system which contains a few additional enhancements, so we wanted to share that back to this thread as well. It can be downloaded here: http://techsmith.custhelp.com/app/ans.... An example of one of the enhancements is detecting your Snagit auto-save location when prompting to choose your Snagit files.

Again, thank you for all of the great participation,

Jason