Software Key problem

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  • Updated 4 weeks ago
So I had a computer with the full version of Camtasia so a year later, I got new laptop and installed camtasia but the software key did not work when I put it in can somebody please help me
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inkynyancreeper

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Posted 4 weeks ago

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Photo of Rick Stone

Rick Stone

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If you registered your copy, TechSmith offers a key lookup service.

https://www.techsmith.com/support/lostkey.asp
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Glenn Hoeppner, Employee

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I'm guessing you're key is for an older version of Camtasia than what you downloaded from our website. If you purchased from TechSmith, or registered your software with us, you should be able to visit https://myaccount.techsmith.com/MyProducts/Software and see your product key along with the version and a download link to the correct version.

If you don't have a TechSmith Account, open a support ticket and include your software key. They should be able to help you get the correct version: https://support.techsmith.com/

-Glenn